Desktop Support Engineer

Are you ready to launch your IT career in a dynamic and fast-paced financial environment? Our downtown-based financial company is seeking a motivated and detail-oriented Desktop Support Engineer to join our growing team on a contract-to-hire basis. This is a unique opportunity to gain hands-on experience with cutting-edge infrastructure technologies while supporting critical systems that drive financial operations. If you're passionate about IT infrastructure and eager to grow within a collaborative and innovative organization, we want to hear from you!

Work model:

• On-Site

What you will do:

• Provide assistance with support of new and existing technologies and product implementation
• Deliver outstanding customer service by responding to business partners' emails, instant messages, and calls
• Collaborate directly with business partners to identify needs, design solutions, and resolve problems
• Ensure effective learning and contributions through a comprehensive understanding of technical functionality, usability, security, design, and system operations
• Research complex solutions in a dynamic environment, both collaboratively and independently
• Articulate technical concepts to business stakeholders and business objectives to technical teams throughout the organization
• Utilize multiple tools and technologies, including Microsoft Office, Windows OS, mobile devices (iOS/Android), a laptop/desktop/iPad, Virtual Desktops, and Device Management (Microsoft Azure/Intune)

What you will need to be successful:

• Bachelor's degree in science, technology, engineering, or a math-related field (preferred) or equivalent work experience
• Work/internship experience in an IT troubleshooting, IT support, or IT customer service role, or related experience (recommended)
• Strong technical and engineering mindset with a focus on root cause analysis and end-to-end problem ownership
• Outstanding problem-solving and conceptual skills
• Excellent time management, organizational, planning, decision-making, analytical, and communication skills
• Willingness and capability to learn new technology and pursue continuous growth

Benefits overview:

• 401k
• Major health insurances
• Employee Stock Ownership Plan ( ESOP )
• Clic k here fo r a complete list of benefits

Interested and qualified candidates can contact Tamara Hawkins at  or email Tamara at