Workday Solutions Analyst

The Weitz Company is hiring a Workday Solutions Analyst to join our Information Technology (IT) team. This new position will serve as a liaison between technical teams and functional system owners by understanding business requirements, processes, and system functionality. This role will focus on supporting Workday through issue resolution, root-cause analysis, approved configuration changes, testing, documentation, and project execution. If you’re a Workday expert who’s looking to join a collaborative and growing organization, this could be a great fit for you!

The Weitz Company has been Building a Better Way since 1855. We are a full-service construction company, general contractor, design-builder, and construction manager with office locations throughout the United States. We believe we employees to be our most valuable asset, and we are committed to growing a diverse and inclusive culture that inspires, motivates, and continuously improves.

• Support Workday-related tickets, service requests, enhancement requests, and user questions
• Investigate escalated issues, validate expected behavior, identify the cause, and coordinate resolution with internal teams or vendor partners
• Assist with Workday configuration, business process updates, security role changes, and system maintenance
• Support Workday implementation, stabilization, and ongoing operational activities across functional areas
• Partner with functional owners to document requirements, processes, expected outcomes, and support procedures
• Create and maintain Workday testing scripts, issue and decision logs, configuration notes, job aids, and support runbooks
• Coordinate and perform system testing, defect tracking, and validation of fixes and approved changes
• Review data and system results to identify discrepancies and support resolution with the appropriate teams
• Assess requests involving applications, integrations, reporting, security, and data flow and present findings to IT management
• Communicate issue status, system changes, testing needs, and support expectations clearly to technical and nontechnical stakeholders
• Identify recurring issues, process gaps, and opportunities to improve system support
• Contribute to assigned Workday project phases, including analysis, design, build, testing, deployment, and ongoing support
• Follow standard change management processes for system upgrades and modifications
• Maintain up-to-date documentation

• Experience:
• 3+ years of experience supporting enterprise business systems required
• 2+ years of hands-on Workday administration, configuration, and/or production support required
• Experience must include personally investigating system issues and participating in the testing or implementation of Workday changes
• Associate’s degree or higher in IT, business, human resources, finance, accounting, or related field; an equivalent combination of education and experience may be considered
• Skills:
• Analytical with the ability to solve problems and think critically
• High level of confidentiality and discretion with sensitive information
• Self-motivated with strong time management skills
• Ability to prioritize and balance competing needs
  
  Adaptable with a high attention to detail
• Excellent written and verbal communication skills
• Ability to support users, document processes, troubleshoot issues, validate system changes, and drive process improvements
• Business acumen and professionalism
• Technology:
• Experience with Workday business processes required
• Familiarity with HRIS, ERP systems, reporting tools, integrations, role-based security, and testing practices
• Proficiency with enterprise business systems, service request or ticketing tools, Microsoft Office, Excel, Outlook, Teams, and documentation…