Technical Business Analyst -Hybrid- Des Moines, Iowa

Job Category: Technology

Requisition Number: TECHN
002014

• Full-Time

Des Moines, IA 50334, USA

We are hiring a Technical Business Analyst at Level 2 or 3 based on skills, knowledge, and experience. In this role, you will partner with business and technology teams to optimize costs and improve business processes, products, services, and software. You will use data analysis to identify needs, define and validate requirements, and evaluate solutions that meet business objectives.

Position level will be determined based on individuals’ skill, knowledge, and experience.

Level 2

Analyzes moderately complex business processes and application systems. Manages requirements activities with minor direction, assists with and may lead stakeholder collaboration, and partners with the BA lead on process improvements and analysis tools. Provides guidance to less experienced analysts.

Level 3

Leads and directs complex business and application systems analysis projects. Leads stakeholder collaboration and requirements activities, designs process improvement approaches, and selects strategies and tools for business analysis. Applies advanced analysis and problem-solving skills and develops less experienced analysts.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Research, analyze, and model current and proposed business processes and systems to identify opportunities to improve operations.
• Collaborate with stakeholders to develop business cases and detailed requirements, including project scope, cost-benefit analysis, efficiency, and feasibility.
• Analyze application system requirements, prepare scope documents, and identify technical solutions that address business needs.
• Present requirements and solution options to business, technical, and software quality assurance teams. Facilitate solution selection and confirm feasibility and alignment with stakeholder objectives.
• Elicit, define, document, verify, and validate requirements to ensure accuracy. Plan and monitor requirements activities, including priorities, risks, scope and change control, and status communication to leaders.
• Contribute to continuous improvement and business analysis practices, including field mappings, Dev Ops links to historical artifacts, and evaluation of process effectiveness.
• Train, mentor, and support less experienced business analysts through coaching and educational opportunities.
• Leverage AI and generative AI tools for requirements development, process and data analysis, documentation, research, and solution evaluation while ensuring accuracy, security, and alignment with organizational standards.

• Knowledge of technical business analysis principles, practices, IT standards, and the systems development life cycle; working knowledge for Level 2 and advanced knowledge for Level 3.
• Ability to understand, use, and clearly communicate technical solutions and business requirements.
• Critical thinking, analytical, problem-solving, interpersonal, and process improvement skills appropriate to the level, with advanced proficiency for Level 3.
• Familiarity with business analysis and collaboration tools such as Teams, Smart Draw, SharePoint, and Dev Ops.
• Demonstrated alignment with organizational core competencies: change, communication, customer focus, financial acumen, innovation, teamwork, critical thinking, and decision making. For a full description, visit
• An agile mindset grounded in trust, teamwork, transparency, respect, continuous learning, ownership, and delivering value, with the ability to apply agile tools and adapt to change.
• Commitment to a diverse and inclusive culture…