IT Support Specialist
Listed on 2026-11-01
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IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Elm Azure LLC, a growing software development company in Des Moines, IA, seeks a full-time IT Support Specialist to provide essential technical support to employees and clients. This role offers competitive compensation and comprehensive benefits.
As an IT Support Specialist, you will troubleshoot hardware and software issues, assist with network and system maintenance, and provide technical guidance. Your responsibilities include monitoring system performance, installing and configuring software, and documenting technical solutions.
You will collaborate with the IT team and other departments to ensure smooth system operations. The workplace in Des Moines, IA, offers a professional environment with growth opportunities.
The annual salary range for this position is between $88,000 and $107,145, inclusive of comprehensive benefits. This role offers a competitive compensation package that reflects the responsibilities and skills required for the position. Employees in this role typically perform a variety of tasks, including data analysis, report generation, and client communication, using tools such as Microsoft Office Suite and specialized software.
The workplace is a modern office environment with a collaborative and supportive team culture. Candidates should have a bachelor's degree in a related field, along with several years of experience in a similar role. The position requires strong analytical and communication skills, as well as proficiency in data management and reporting.
To excel, you should have a strong IT support background, proficiency in troubleshooting, and excellent communication skills. Experience with network administration, system maintenance, and end-user support is desirable.
- Troubleshooting hardware and software issues
- assisting with network and system maintenance
- providing technical guidance to end-users
- monitoring system performance
- installing and configuring software
- documenting technical solutions
Strong background in IT support - proficiency in troubleshooting and problem-solving
- excellent communication skills
- experience with network administration, system maintenance, and end-user support
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