Print Operations Supervisor - Public Service Supervisor

The State printing unit is seeking a highly skilled Print Operations Supervisor (Public Service Supervisor) to oversee daily operations across the state's printing, duplication, bindery, and letter shop facilities. This role is one of two dual supervisors responsible for managing end-to-end production workflows, maintaining operational coverage across assigned shifts, and ensuring the timely, accurate, and cost-effective delivery of state documents, forms, publications, and marketing materials.

The Print Operations Supervisor directs daily production on digital presses, offset printers, large-format equipment, bindery systems, and letter shop machinery while leading and evaluating a multidisciplinary production staff. The position serves as the operational lead for workflow planning, equipment maintenance, supply inventory management, and state procurement compliance, while actively identifying opportunities for process automation and technology modernization.

Key duties include:

• Directing daily production schedules and short- and long-term workflow planning across print, bindery, and letter shop machinery
• Supervising, mentoring, scheduling, and evaluating production, bindery, letter shop, and support staff
• Monitoring production quality, turnaround times, material waste, and operating costs to drive continuous improvement
• Managing equipment preventative maintenance schedules, emergency repairs, and inventory purchasing in accordance with state procurement rules
• Ensuring all operations comply with state quality, environmental, and workplace safety requirements

The ideal candidate excels in

• Print and letter shop equipment operations
• Workflow planning and production scheduling
• Team supervision and staff development
• Inventory management and public procurement compliance

The Department of Administrative Services supports the people, facilities, and operations that keep Iowa state government working. This position offers the opportunity to lead a dedicated team, coordinate a wide range of essential services, and contribute directly to the effective operation of some of Iowa's most important services.

As a State of Iowa employee, you will have access to a comprehensive benefits package that includes:

• Paid time off:
  Vacation, paid holidays, and unlimited sick leave accrual
• Comprehensive insurance:
  Health, dental, and vision coverage
• Retirement security: IPERS defined-benefit pension and optional deferred compensation
• Financial flexibility:
  Medical and dependent-care flexible spending accounts
• Additional support:
  Life insurance, an employee assistance program, and employee discounts

Learn more about State of Iowa benefits and careers with DAS.

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization.

For more information, please visit www.e-verify.gov.

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1) Graduation from high school (or GED equivalent) and experience equal to four years of full-time work experience in general office administrative support; specialized technical program support; or program administration, development, management, or operations.

2) All of the following (a, b, and c):

a. Graduation from high school (or GED equivalent); and

b. One year of full-time work experience in general office administrative support; technical program support; or program administration, development, management, or operations; and

c. A total of three years of education and full-time experience (as described in part b), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.

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