Quality Supervisor; manufacturing

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National Carwash Solutions (NCS) has grown over the past 50 years to become North America’s largest equipment, service, and cleaning solutions provider in the car wash industry. Our world-class brands are backed by the largest service network in the country with more than 500 dedicated service professionals and growing! Come join us for an extraordinary career in a high growth, team-oriented company!

As a Quality Assurance Supervisor, you are responsible for facilitating the component/system (supplier and manufactured), in-process, and finished good quality process audits and inspections to maintain product quality assurance and adherence to all engineering specifications. The QA Supervisor will additionally steer the efforts of the QA Techs, RMA Coordinator, collect inspection data, aid in determination of ultimate root cause and corrective action, and coordinate continuous improvement efforts with the manufacturing teams as directed.

• Supervise all hourly employees within your department
• Assign duties to employees, checking their activities at regular intervals to ensure quality work is being performed in a safe and efficient fashion
• Perform the common administrative functions required of personnel in a supervisory capacity
• Endeavors to maintain good employee morale, enthusiasm, and cooperation
• Administer discipline in accordance with company work rules
• Oversees the RMA returns inventory area and partners with Purchasing, Quality, and the RMA team to ensure timely disposition and effective supplier resolution
• Receive information through the Request for Information (RFI) process regarding customer complaints, investigates, and complete a report on the cause/solution to the reported problem
• Investigate and resolve all quality issues using root cause analysis and apply corrective action
• Assist manufacturing personnel regarding quality problems. This may include working with Engineering, Purchasing, Customer Service, or other involved departments
• Maintain records related to all aspects of quality operations
• Comply with all applicable OHSA, ESA and other provincial regulatory laws, as well as company safety policies
• Act as a representative on the Corporate Quality Council
• Maintain and assist in the implementation of an effective Quality Management System via quality assurance procedures and protocols to ensure product consistency and adherence to NCS standards
• Any other duties as assigned by the Operations Manager or Senior Leadership team

• BA in Industrial Technology, Management or another relevant field
• Minimum of 5 years’ experience in a manufacturing industry
• Prior leadership or supervisory experience preferred
• Experience in Quality Management preferred
• This is a day shift position but may be expected to work extended hours or overtime as needed

Grow your career supported by an energized and passionate team, professional development, training, flexibility and opportunities for advancement. We offer competitive wages and benefits including comprehensive health, dental and vision coverage, matching 401(k), paid time off and more.

National Carwash Solutions is a proud equal opportunity employer. We are a drug free, EEO employer committed to a diverse workforce. We will consider all qualified candidates regardless of race, color, national origin, sex age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation or veteran status.