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Senior QA Analyst Military Center
Job in
Des Moines, Polk County, Iowa, 50319, USA
Listed on 2026-01-02
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-01-02
Job specializations:
-
Quality Assurance - QA/QC
QA Specialist / Manager, IT QA Tester / Automation -
IT/Tech
IT QA Tester / Automation
Job Description & How to Apply Below
A federal services provider is seeking a Quality Assurance Analyst to monitor customer interactions and ensure quality standards for the Military One Source Program. The ideal candidate will have a Bachelor's degree, strong communication skills, and experience in contact center quality assurance. Responsibilities include conducting audits, data analysis, and providing feedback to improve service quality. This role is located in Des Moines, Iowa and requires U.S. citizenship with a Tier 2 background investigation.
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Position Requirements
10+ Years
work experience
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