Retail Store Associate; Keyholder

About the Organization

Since 1981, Outdoor Research has been building award-winning outdoor clothing and gear. We stand behind every product we make with the Outdoor Research Infinite Guarantee® warranty. Find out how we were born from our founder Ron Gregg's research-led approach to problem solving, and discover the origins of our first products in Our Story. Discover our roots in U.S. manufacturing, our legacy in Made in the USA tactical gloves, and our response to the COVID-19 pandemic with the development of face masks and medical-grade personal protective equipment in Protection.

Learn about our product processes using recycled materials, how we enforce the safety and wellbeing of our workplaces, and our commitment to all people and the planet in Responsibility. Meet some of our community members who work to create safe, accessible, and equitable outdoor spaces in our Community Partnerships and our Ambassadors. We'd be thrilled to have you join the team and find your Career at Outdoor Research.

Curiosity:
We are constantly striving to learn and improve ourselves. In our products, as a brand, as a team, and as individuals.
Passion:
We love what we do and take pride in sharing our work with others.

Innovation: We are complex problem solvers.

Collaboration:

We are better together.
Community:
We embrace the collective impact we can have from our diverse perspectives; on each other, society, and our environment.

Location:Des Moines
Position: Full Time

Compensation: $22.00 an hour

The Retail Sales Associate (Keyholder) assists in the daily operations of the Outdoor Research Store and upholds the Outdoor Research brand identity and culture.

• A commitment to provide Outdoor Research Legendary customer service.
• Greeting and thanking customers in a helpful, positive, non-intrusive manner throughout the purchasing/decision process.
• Partner with the store management team on any new hire training.
• Keep the team on task throughout the day with customers and/or with maintaining any projects (ie, sales prep, inventory replenishment, etc) as delegated by the management team.
• Ensure that the front-facing store appearance is up to OR standards.
• Weekly inventory counts in partnership with Store Manager or Inventory Specialist.
• Other duties as assigned by the Store Manager and/or Assistant Manager.

• Active participation in one or more of Outdoor Research core sports preferred
• Knowledge of and/or intermediate to advanced experience with various outdoor gear and equipment, Outdoor Research products preferable
• Basic computer skills in Microsoft Office Suite (Outlook, Excel, Word, etc.) and point of sale systems
• Previous experience providing excellent customer service in various settings such as retail or similar
• Previous cash/credit handling/transaction experience
• Meets or exceeds schedule and attendance requirements

• 11 paid holidays each year and 3 floating holidays
• Transportation benefits
• PTO
• Paid volunteer time
• Comprehensive medical, dental and vision plans
• 401K with discretionary company match
• Ron Gregg Outdoor Benefit
• Product discounts

Full-Time/Part-Time Full Time

Des Moines, WA

OR is committed to equal employment opportunity and does not discriminate against any employee or applicant for employment in an unlawful manner. Employment-related decisions are made based on an individual’s qualifications without regard to race, sex, color, religion, age, national origin, disability, sexual orientation, gender identity, marital or military status, genetic information, political ideology or other…