Sprinkler Service Sales Representative

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

We are looking for a field-based sales professional to help grow our fire sprinkler service business across commercial, institutional, and industrial facilities. In this role, you will represent the company with customers and support service opportunities from estimate through close and delivery.

This position is responsible for estimating and quoting service work on fire sprinkler systems, building new customer relationships, and expanding existing accounts through responsive, solution-oriented sales support. You will manage a full sales cycle focused on repairs, upgrades, moves, adds, changes, renovations, and retrofits while helping ensure a positive customer experience.

• Represent the company professionally in the field and support an assigned customer base with fire sprinkler service opportunities.
• Estimate and quote repairs, upgrades, moves, adds, changes, renovations, and retrofits for fire sprinkler systems.
• Manage the full sales process from uncovering opportunity through solution development, proposal preparation, contract negotiation, and closing.
• Build and maintain strong relationships with customers, general contractors, and end users.
• Identify customer needs and develop a sales strategy that aligns company capabilities with customer goals.
• Develop and maintain an active proposal backlog to support sales plan objectives.
• Prepare financial justifications, presentations, and follow-up needed to close business successfully.
• Conduct building surveys to support estimate development and accurate solution design.
• Investigate and resolve customer concerns related to delivery dates, billing, financing, and other account matters.
• Maintain accurate records of sales-related activities and provide sales forecasting for the assigned territory.

• Own the full sales cycle with accountability and integrity, from opportunity discovery through close and customer handoff.
• Stay close to the customer and the work by using site visits, surveys, and practical follow-up to remove obstacles and keep projects moving.
• Use clear communication and disciplined problem-solving to handle pricing questions, delivery concerns, billing issues, and other sales-process challenges.
• Win as one team by working closely with sales, technical, design engineering, service, support, and management to meet customer needs.
• Use a customer-focused, organized approach that helps you prioritize opportunities, follow through consistently, and close business with confidence.

• 2+ years of experience in the fire sprinkler industry.
• Self-motivated with a strong desire to succeed.
• Proven ability to work effectively with minimal supervision.
• Excellent sales, presentation, and closing skills.
• Strong communication and organizational skills.
• Excellent verbal and written communication skills.
• Proficiency using personal computers, including Windows, Word, Excel, Salesforce, and job costing systems.
• Ability and willingness to work well with others as a team player.
• Valid driver's license…