Assistant Team Leader

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Mainstream Living provides services designed to enhance opportunities, create success and fulfill dreams. The purpose of the ATL position is to provide services and support in community based settings to persons with intellectual disabilities and brain injuries. This professional role assists Team Leaders and the Program Director through direct support services to members, oversight of Direct Support Professionals (DSP – Dayhab and DSP – Supported Employment), and completion of administrative tasks.

All personnel are expected to promote a safe and welcoming environment that inspires hope and supports members with their individual goals and aspirations.

• Education/experience:
  Must possess one of the following:
  • Bachelor's degree in Human Services or related field with some Human Service experience
  • AA/2‑year degree with some Human Service experience
  • High School Diploma or Equivalency/HiSet/GED and minimum of 6 months Human Service Experience
  • Combination of education and experience will be assessed for determination of qualified applicants
• Driver:
  Valid Driver's License, legal driving privileges, and ability to drive in the State of Iowa. Must be qualified with Mainstream Living's underwriter as an insurable driver.
• Other Certification: DSP‑SE must adhere to and complete all State required, initial and annual training modules, including training specific to vocational settings.
• Computer:
  Basic data entry skills required; familiarity with WORD, Google Docs, and Excel is preferred.
• Post‑hire:
  Must demonstrate competencies to complete internal training, including training to pass medication.
• General:
  All employees must work diligently to incorporate the spirit and intent of the agency mission, vision, and values; maintain respectful communication; establish rapport and positive relationships; demonstrate consistent professional conduct; accept responsibility; demonstrate dependability and flexibility; and ensure the best interest of the members is a top priority at all times.
• Additional requirements:
  
  Good attention to detail, superior organizational skills, excellent communication and interpersonal skills, ability to listen effectively, solve practical problems, interpret instructions, and manage crisis situations.

This position is considered an essential health care worker position and, in the event of an emergency, may be required to work one‑on‑one with members to ensure their safety.

• Participate in interviewing, welcoming, onboarding, and initial training of new employees as assigned; assist in ongoing training relevant to program or member‑specific needs.
• Primary responsibility for completion of staff work schedule, ensuring all shifts are covered.
• Proactively train PRN staff to be added to shift coverage needs if available.
• Work with the team to brainstorm coverage, shift switches, or tweak shift hours to help with absence coverage and reduce overtime.
• Communicate difficulties with schedule and/or shift coverage to the supervisor for assistance, with as much notice as possible.
• Communicate information regarding status changes, transfer requests, terminations, or leaves to TL and appropriate personnel; complete and submit Personnel Action forms.
• Work collaboratively with Human Resources, Team Leaders, and the Program Director to address open hours.
• Approve DSP timecards, monitoring for accuracy and overtime reduction as outlined by policy; confirm accuracy of time worked by DSP at sites on other caseloads.
• Monitor DSP performance when on site; provide feedback when necessary and communicate observations and issues to Team Leaders and Program Director.
• Code, approve, and submit employee expense reimbursements and agency vehicle mileage.
• Monitor sites for safety and maintenance needs; receive and complete maintenance requests and communicate delays or issues.
• En…