Community Engagement Officer; Community Service Officer

The Des Moines Police Department is establishing an eligibility list for the position of Community Engagement Officer (Community Services Officer). This role focuses on strengthening connections between the department and the community through outreach, communication, and collaborative problem‑solving.

Community Engagement Officers help plan and support public‑safety education efforts, attend community events and meetings, share information about department programs, and serve as a resource for residents and partner organizations. The position is designed to improve two‑way communication, increase public awareness of available services, and support positive relationships across the diverse communities of Des Moines.

Minimum Requirements

• High School diploma or GED.
• Two (2) years of experience in community service, outreach, or social‑service‑related work.
• Ability to use social media for outreach and communication.
• Valid Washington State Driver's License with a good driving record.
• Ability to work a flexible schedule (evenings, weekends, holidays, and special events).

Preferred Qualifications

• Bachelor's degree in communications, social work, or a related field.
• Experience in community relations, crime prevention, or public outreach.
• Training in cultural competency, crisis intervention, and de‑escalation.
• Bilingual or multilingual skills.
• Knowledge of Des Moines‑area community resources, social services, and cultural organizations.

Special Requirements

• Must be available to work a flexible schedule, including evenings, weekends, holidays, and special events as required.
• Ability and willingness to wear a department‑approved uniform.
• Must successfully complete the department's prescribed training program and any required in‑service training as directed by the Chief of Police.
• Successful completion of a criminal history and background check, psychological assessment, and/or polygraph examination, or other testing deemed appropriate to carry out the responsibilities of the position.
• Ability to obtain and maintain certification in ACCESS (A Central Computerized Enforcement Service System).
• Because of the known effects of tobacco use, the City of Des Moines does not hire applicants who use tobacco products.

To learn more about the police department, current outreach programs and statistics, please visit https://(Use the "Apply for this Job" box below)./police

If you have any questions about the position or the examination and selection process, contact Alexandra Reyes, Civil Service Secretary/Chief Examiner, at  or areyes.

E.O.E.:
The City of Des Moines is an Equal Opportunity Employer.