Social Services Coordinator Job Des Moines area,Washington USA,Non-Profit & Social Impact

Position Title

Social Services Coordinator

Status

Full‑Time Non‑Exempt

Supervisor

Service Extension Field Rep or Director

Salary

$22.00 per hour

Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Scope of Position

Provides overall supervision and oversight of the South King County Service Center. This center functions in collaboration with a local committee. Services range from financial assistance, sending children to summer camp, supporting those in need with basic needs, back to school assistance and Christmas assistance.

Qualifications

High School diploma or equivalent.
Five years social service experience preferred; three years acceptable.
Good verbal and written communication skills.
Must have a valid driver's license and good driving record. Will need to travel within the local area as needed but most work is in an office environment with frequent interruptions, multiple deadlines and competing priorities.

Specific Duties & Responsibilities

Model an open, client-centered, compassionate, non‑judgmental approach.

Set boundaries and adhere to eligibility and other program guidelines.

Meet and follow all Salvation Army policies & program requirements.

Balance and manage multiple tasks and priorities.

Respond to crisis situations in a calm, positive manner.

Complete tasks, projects and daily requests in a timely manner.

Provide effective oral, written, and electronic communication.

Provide oversight of daily activities and day‑to‑day operations of the center.

Attend agency and staff meetings as determined by supervisor.

Banking / Billing—Make deposits daily as needed as well as process and code vouchers for payment.

Budget, track, and provide financial stewardship for all Salvation Army funds and donations.

Record, report and manage all in‑kind donations.

Meet goals and outcomes set by the program and supervisor.

Social Services

Interview and assess clients' needs while keeping good records of services provided.
Provide referrals to both internal and external resources as necessary.
Answer and respond to client assistance phone calls, e‑mails, and faxes within 24‑48 hours and respond to drop‑in visits as needed.
Maintain client records, accurate data entry, and produce reports as required by supervisor, agency policy and funding sources.

Volunteer Management

Increase and leverage volunteerism in South King County.
Provide effective leadership and training to volunteers.

Community Collaboration & Outreach

Promote agency programs through community meetings, events, and presentations to community organizations, or through other public‑relations activities.
Coordinate and facilitate a monthly Service Committee meeting.

Programs

Coordinate, recruit, and grow the center programs which include but not limited to Christmas Distribution, Kettles, Summer Camp, and Back‑to‑School programs.

Emergency Preparedness—facilitate and coordinate planning center preparedness and training.

Perform other duties associated with the general responsibilities of the center and/or as assigned by supervisor.

Physical Requirements

Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
Ability to grasp, push, pull objects such as files, file‑cabinet drawers, and reach overhead.
Ability to climb stairs.
Ability to operate a telephone, desktop, or laptop computer.
Ability to lift up to 25 lbs. (usually file boxes).
Ability to access and produce information from a computer.
Ability to understand written information.
Ability to work independently and as part of a team.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue…


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