Associate Patient Care Coordinator

** Requisition number:
** 2389705

** Job category:
** Healthcare Delivery, Patient Services

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start  
** Caring. Connecting. Growing together.*
* *
* Schedule:

** Monday - Friday - 8 AM - 5 PM CST

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* Location:

** Well Med - 1521 S Staples St SUITE 300, Corpus Christi, TX 78404

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* Primary Responsibilities:

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* + Manage the intake of members or the admission/discharge information post notification

+ Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and/or providers

+ Manage the referral process, processing incoming and outgoing referrals and prior authorizations, including intake, notification and census roles

+ Provide appropriate triage and care coordination notification cases for non-clinical assessment/intervention

+ Handle resolution/inquiries from members and/or providers

** What are the reasons to consider working for United Health Group?
Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:*
* + Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

+ Medical Plan options along with participation in a Health Spending Account or a Health Saving account

+ Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

+ 401(k) Savings Plan, Employee Stock Purchase Plan

+

Education Reimbursement

+ Employee Discounts

+ Employee Assistance Program

+ Employee Referral Bonus Program

+ Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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* Required Qualifications:

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* + High School Diploma/GED OR 4+ years of customer service experience

+ 1+ years of customer service experience

+ Ability to create, edit, save and send documents utilizing Microsoft Word and Excel

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* Preferred Qualifications:

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* + Experience working within the health care Industry and with health care insurance

+ Experience working with Medicare and/or Medicaid Services

+ A clerical or administrative support background

+ Knowledge of ICD-9 and CPT codes

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.

The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

_At United Health Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the…