Manager of Compliance

Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving,

Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.

Location:

Dallas TX, Maryland or Chicago IL.

Compensation:
The expected starting base pay range for this position is $104,800 - $131,000, with full potential base salary range over a successful candidate’s tenure in the position of $104,800 - $157,200. Actual compensation will be determined based on experience, skills, internal equity, and other job-related factors.

This position may also be eligible for bonus, commission, or other incentive compensation in accordance with the terms of the applicable plan of up to a 15% Bonus Target.

The Manager of Compliance leads daily compliance operations, overseeing staff, streamlining procedures, and ensuring efficient workflows. This role is responsible for planning, scheduling, budget and resource management, and performance coaching while ensuring the department can adapt to the organization’s evolving needs.

• Medical, dental, and vision insurance
• Life and short- and long-term disability coverage
• 401(k) retirement savings plan with company match
• Flex vacation in states other than CA, CO, IL, MA, MT, and NE, with accruals up to 96 hours for first year of employment with tenure-based increases up to 160 hours
• Two (2) floating holidays per year
• Paid sick leave*
• Six (6) paid company holidays
• Two (2) weeks paid pregnancy disability leave, four (4) weeks paid parental bonding leave
• Additional wellness and employee assistance programs

Benefits eligibility and offerings are subject to the terms and conditions of the applicable plans and company policies.

• Bachelor’s degree or equivalent experience.
• 5+ years of relevant experience, preferably including supervisory experience
• Solid understanding of compliance procedures, policies, and workflows
• Financial literacy to manage budgets and evaluate team ROI
• Ability to lead a team of professionals and provide effective performance coaching
• It is the responsibility of every position to understand and adhere to the security guidelines outlined in OnTrac’s Acceptable Use policy and to conduct their activities accordingly.

• Procedures, systems & workflow efficiency:
  Plan, implement, and streamline departmental procedures, systems, and information flow to maximize efficiency.
• Budget & resource management:
  Manage the departmental budget and allocate resources effectively and responsibly.
• Policies & service delivery:
  Implement processes and policies that support efficient service delivery and adapt to the organization’s changing needs.
• Performance goals & continuous improvement:
  Establish performance goals and service targets for staff, using them to evaluate performance and drive continuous improvement.
• Data analytics & operational insights:
  Use data analytics to measure departmental activity, assess results, and identify opportunities for improvement.
• Team leadership & development:
  Hire, manage, schedule, and develop teams, with responsibility for coaching, performance evaluations, corrective action, discipline, and termination recommendations.

• You translate organizational goals into clear, actionable plans for the compliance team.
• You communicate effectively at all levels, tailoring your approach and message to the audience.
• You address…