Journeyman Network & Computer System Administrator

Responsibilities & Qualifications

This position will support activities within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. The position will provide "day-to-day" support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.

• Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution.
• Create, manage, and troubleshoot new and existing network user accounts.
• Troubleshoot cloud printing issues and provide training support to end-users
• Software installation and support of commercial software and related upgrades
• Update solutions database with applicable resolutions
• Problem solving, hardware/software installation and configuration based on computing standards, and client support for all network and desktop
• Monitors and enforces all IT policies and procedures
• Assist with setting up new users in IDAM and multiple level security LDAP profiles
• Maintains, upgrades and repairs PCs/laptops and Window desktop applications for all systems

• Top Secret Clearance with SCI Eligibility
• Minimum of five (5) years of experience in information technology or a related field
• BS degree in Computer Science, Information Technology or equivalent experience preferred
• Prior performance in roles such as System, Network Administrator or Information Technology/Assurance Specialists
• Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level I or Information Assurance Manager I within 6 months of the date of hire
• Eligibility for access to Special Access Program Information
• Willingness to submit to a counterintelligence polygraph

We are seeking a Journeyman Network & Computer System Administrator to join our team supporting the United States Air Force, 53rd Wing.

Tek Synap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

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The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.

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As part of the application process, you agree that Tek Synap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Location:
  
  Eglin AFB, FL
• Type of environment:
  Office
• Noise level:
  Medium
• Work schedule:
  
  Schedule is day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs.
• Amount of Travel:
  Less than 10%.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities…