Assistant in Training

420 DESTIN, FL
Destin Commons
4323 Legendary Dr
Ste D120
Destin, FL 32541, USA

The Assistant in Training (AIT) and Assistant Manager position’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership.

The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared.

• Greet Guests with a friendly, engaging attitude, and consistently provide legendary service to each Guest
• Eager and assertive to answer questions regarding the store and its merchandise
• Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
• Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobe‑building experience
• Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
• Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security Practices
• Remain consistent on personal sales, and look for opportunities to impact Teammates’ presentations with the Sales Presentation Guide (SPG)
• Achieve personal sales‑per‑hour, average sales and total net sales goals set by Store Management
• Provide legendary service throughout the store in Front 5, sales floor, fitting rooms, and the register area
• Know all exchange and return procedures for Guests and exhibit the ability to turn them into a show‑making opportunity
• Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
• Meet or exceed performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and Guest Connect
• Investigate and navigate ways to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
• Maintain and build good Guest relationships to develop a client‑based business
• Lead by example with a high level of show‑making, excellent customer service and attentiveness
• Recognize and communicate Guest Levels with the Team
• Ask business‑driven and show‑making questions often to Manager, Team Leaders and all Teammates
• Coachable; consistently welcomes feedback from Manager to improve sales presentations
• Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
• Plan sales goals with Store Manager
• Demonstrate ownership of store’s sales performance (Sales, Average sale, Business builders, Denim)
• Passion for product education and show‑making to create results

• Consistently recognize recruiting opportunities using Jobs & Careers cards, email referrals and Teammate recommendations
• Coach and create relationships through Guest Loyalty and Guest Preferred programs
• Develop skills and assist in leading, directing, motivating and educating new Teammates to meet Buckle’s accountability, shift orientation, Loss Prevention and sales presentation standards daily
• Maintain a positive attitude at all times to create a positive floor culture
• Demonstrate personal dress code to encourage and coach the latest fashion for all Teammates and Team Leaders
• Participate effectively in daily setup, training, impacting and reviewing while utilizing the Performance Tracker
• Motivate Teammates to initiate and complete daily tasks set by Store Management
• Passion to demonstrate, coach and influence results of denim show‑making and denim fit cards through Teammates and Guests
• Create and develop results in…