Shift Manager

Shift Manager

McDonald's – Independent franchisee

Position type:
Full‑time
, Mid‑Senior level
. The employer is the franchisee, not McDonald’s USA.

A Shift Manager leads daily restaurant operations, ensuring fast, accurate service and maintaining quality, safety, and cleanliness standards.

Responsibilities include planning shifts, monitoring performance during the shift, taking corrective action to meet McDonald’s standards, managing safety, security, and profitability, and communicating with the next Shift Manager to enable a seamless transition.

Key responsibilities:

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

• Previous leadership experience, ideally in a restaurant, retail or hospitality environment.
• Positive team player with a flexible schedule and enthusiasm for a fast‑paced environment.
• Must be 18 years or older.

• 5‑10 days paid vacation
• 5‑10 paid days off (PTO)
• Educational support through Archways to Opportunity (high school diploma, college tuition assistance, ESL classes)
• Medical, dental and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and long‑term disability, life and accident insurance
• Paid leaves of absence
• Service awards
• Employee Resource Connection
• Adoption assistance
• Matching gifts program

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee holds the license to use McDonald’s trademarks and is a separate employer from McDonald’s USA. All employment matters—including hiring, firing, discipline, supervision, staffing, and scheduling—are solely the responsibility of the franchisee, who will receive all applicant information. The franchisee will make all employment decisions, and McDonald’s USA has no involvement in these processes.

For more information about the franchisee’s privacy practices, please contact the franchise organization.