Mobile Equipment Subject Matter Expert

JLL empowers you to shape a brighter way
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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Location: Remote - Located in Michigan Job Type: Full-Time

Department: Operations Management

We're JLL-a leading professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate. Our people and platform deliver a range of solutions that make real estate work harder for our clients.

The Relationship Manager, Fleet Management serves as the primary client interface for assigned business segments and additional initiatives. This role requires establishing trusted advisor relationships with client counterparts while driving program execution, ensuring compliance with safety regulations, and optimizing fleet operations. The successful candidate will manage client relationships, oversee fleet database management, and coordinate cross-functional approvals to deliver exceptional service.

Lead the client relationship and serve as the primary interface for assigned business segments and additional initiatives. Establish a "Trusted Advisor" relationship with client counterparts as a subject matter expert in fleet management operations. Coordinate work and approvals between internal and external groups to ensure seamless program delivery. Provide regular dashboard or presentation reporting to client and account leadership on project and program performance.

Drive adherence to established processes while demonstrating agility and creativity to meet dynamic business needs. Manage the approval process for all assigned projects and expedite risks throughout the organization appropriately. Ensure the fleet department upholds safety requirements from corporate, client, federal, state, and local regulations. Hold safety incidents to the highest priority by removing hazards, diagnosing causes, and implementing short- and long-term preventative measures efficiently.

Maintain electronic databases of sales, inventory, inspections, and maintenance within fleet management systems, supporting subordinate efforts within JLL and client databases as required. Ensure fleet availability to meet current and future requirements by scheduling, forecasting, and surveying mobile equipment usage trends. Monitor fleet operations to ensure 100% on-time completion of preventative maintenance in alignment with client policies and requirements.

Utilize fleet information and user surveys to forecast new requirements and identify reduction opportunities. Perform vehicle registration and insurance formalities and documentation for new vehicle induction into the JLL fleet, providing client assistance as needed. Develop and implement operational standards to maintain mobile equipment by advocating industry best practices. Plan, process, and execute mobile equipment purchases and vehicle replacements in accordance with corporate requirements and procedures.

Monitor and ensure fleet operations comply with client policies while providing support and information regarding federal, state, and local requirements. Maintain and monitor data management systems to organize fleets according to various schedules and client requirements. Participate in and facilitate workshops and educational programs while maintaining knowledge of industry-relevant publications and ANSI/OSHA standards.

Perform all other duties and tasks as assigned to support account objectives.

• Proven experience in fleet management operations and relationship management
• Strong understanding of mobile equipment fleet operations and lifecycle management
• Knowledge of ANSI/OSHA safety standards and regulatory compliance requirements
• Demonstrated ability to establish and maintain trusted…