Program Manager, Tech

Description

Tech Town is Detroit’s entrepreneurship hub. We empower Detroit-based startups and local businesses by providing resources, collaborative workspace and education for entrepreneurs that will further accelerate inclusive economic development across Detroit.

Tech Town’s Technology-Based Programs team supports entrepreneurs developing innovative tech startups by connecting them with education, mentorship, strategic partnerships, capital pathways and other resources. The Program Manager, Technology
- Based Programs will support the planning, implementation, administration and continuous improvement of initiatives and programs designed to advance founder success and inclusive economic development.

A key area of responsibility will be the Mobility Accelerator Innovation Network, or MAIN, Tech Town’s collaborative initiative within the Global Epicenter of Mobility. Working across internal departments and with external partners, the Program Manager will coordinate program delivery, data systems, grant reporting, compliance requirements and operational processes. This position is ideal for someone who can connect detailed program administration with the larger goal of building stronger, more accessible pathways for technology entrepreneurs.

The Program Manager will help ensure that Tech Town’s technology-based programs are delivered consistently, efficiently and in alignment with organizational priorities, partnership commitments and funder expectations. This individual will help translate program strategies, scopes of work and grant requirements into organized work plans, reliable systems, accurate reports and clearly defined next steps.

Through strong project management, data stewardship and cross-functional coordination, the Program Manager will help Tech Town understand who its programs are serving, how participants are progressing, where gaps or risks exist and how services can be strengthened. The Program Manager will also foster collaboration among staff, partners, vendors and founders so that resources are coordinated, commitments are fulfilled and entrepreneurs can more easily navigate the support available to them.

Success in this role will be reflected not only in the timely completion of activities and reporting requirements, but also in stronger internal systems, more accurate and meaningful program data, improved partner coordination and better experiences and outcomes for the entrepreneurs Tech Town serves.

The ways in which that will be accomplished are by:

• Manage the day-to-day planning, implementation and continuous improvement of technology-based entrepreneurship programs and strategic initiatives, including the Mobility Accelerator Innovation Network.
• Lead the collection, maintenance, validation and reconciliation of participant, partner, program and outcome data across Tech Town’s CRM, grant reporting systems and internal tracking tools.
• Coordinate the preparation and submission of accurate, timely and complete grant reports, including gathering required information and supporting documentation from internal teams, Finance, contractors and external partners.
• Maintain organized, compliance-ready program and grant records and monitor adherence to applicable funder requirements, organizational policies, approved scopes of work and reporting deadlines.
• Develop dashboards, reports and other tools to monitor key performance indicators, program milestones, founder engagement, referrals, services delivered and participant outcomes.
• Analyze program and portfolio data to identify trends, assess progress, flag risks or gaps, recommend course corrections and communicate the impact of Tech Town’s work.
• Translate…