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Customer Success Mgr./ CSM HelpDesk/Support

Strategic IT Customer Success Lead

Job in Detroit, Wayne County, Michigan, 48228, USA
Listing for: Konica Minolta Business Solutions U.S.A., Inc.
Full Time position
Listed on 2026-01-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A technology solutions company is looking for a Customer Success Manager in Detroit, Michigan. The ideal candidate will focus on developing lasting customer relationships, ensuring satisfaction, and identifying opportunities for service improvement. Applicants should have a minimum of a bachelor’s degree and 4+ years of account management or customer service experience. Excellent communication and organizational skills are essential for this role, which aims to enhance customer loyalty and service quality.
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