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Customer Success Manager Retention Lead

Job in Detroit, Wayne County, Michigan, 48228, USA
Listing for: Nox Metals
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Customer Success Manager: Growth & Retention Lead

Nox Metals, a Detroit-based technology supplier of aluminum products, seeks a Customer Success Manager to own the post-sale journey in Ferndale, MI. You will manage orders, shipments, issues, renewals, and drive account growth while coordinating with operations and sales teams.

You’ll be the trusted voice for customers, tracking performance, training users on Gondor and NOX NEST, and surfacing opportunities to improve the product and service experience.

We are currently recruiting a Customer Success Manager:
Growth & Retention Lead for our team in Detroit, MI, United States.

We would love to welcome a new Customer Success Manager:
Growth & Retention Lead to our team in Detroit, MI, United States.

For the Customer Success Manager:
Growth & Retention Lead position at Nox Metals, we are reviewing applications now.

Step into the Customer Success Manager:
Growth & Retention Lead role at Nox Metals in Detroit, MI, United States and grow with us.

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