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Customer Service Manager

Job in Detroit, Wayne County, Michigan, 48228, USA
Listing for: JobFairGiant.com
Full Time position
Listed on 2026-10-12
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management, Customer Success Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 50000 - 75000 USD Yearly USD 50000.00 75000.00 YEAR
Job Description & How to Apply Below

The ideal candidate is responsible for leading a team of trained product experts who provide our customers with a delightful, frictionless experience.

Responsibilities
  • Provide leadership and coaching to assure that all employees succeed in meeting individual performance goals as well as career growth
  • Establish performance benchmarks and hold team to those goals
  • Resolve customer conflicts and handle escalation procedures
Qualifications
  • 3+ years' of customer service
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)

Our team is growing, and we are hiring a Customer Service Manager in Detroit, MI, United States.

This role, Customer Service Manager at , could be your next move.

Are you ready to take on the Customer Service Manager role at

We would love to welcome a new Customer Service Manager to our group in Detroit, MI, United States.

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