Associate, Design Program Coordinator

Location Designation: Hybrid – 3 days per week

We are looking for a detail-oriented and motivated Associate, Design Program Coordinator to support our Client Prospecting Digital Design team. In this role, you’ll provide essential project coordination and administrative support to help the design team stay organized and deliver high-quality work as we scale our delivery capabilities. You’ll assist design program managers, design leads and program managers across the value stream with scheduling, documentation, and team operations, gaining exposure to cross-functional collaboration in a fast-paced product development environment.

This is an exciting opportunity to grow within design operations and program management, working alongside a team that’s shaping the future of New York Life’s consumer and agent/advisor experiences.

• Provide coordination support for design projects, including scheduling meetings, maintaining calendars, project intake, and updating project trackers.
• Assist in keeping project documentation, timelines, and task lists up to date.
• Help prepare meeting agendas, capture notes, and follow up on action items.
• Support cross-functional communication by sharing updates and reminders with design, product, and engineering partners.
• Assist in onboarding tasks such as setting up new team members with tools, documentation, and processes.
• Contribute to improving team organization by helping maintain shared resources, files, and operational documentation.
• Learn and apply design program management practices while supporting senior team members.

• Education:
  
  Bachelor’s degree in a relevant field (Marketing, Business, Design, Psychology, Communications, or related) or equivalent experience.
• 0-2 years of professional experience in project coordination, operations, or administrative support (internships or academic projects count).
• Strong organizational skills and attention to detail.
• Clear written and verbal communication skills.
• Comfort with productivity tools such as Microsoft Office and familiarity (or willingness to learn) design/project tools like Figma, Jira, Asana, or Workfront.
• A collaborative attitude and eagerness to learn about design, user experience, and digital product development.

• Prior experience supporting creative, design, or technology teams.
• Familiarity with Agile/Scrum or other project management frameworks.

Salary Range: $70,000-$90,000

Overtime eligible:
Exempt

Discretionary bonus eligible:
Yes

Sales bonus eligible:
No

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.

Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it.

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click to discover more about our comprehensive benefit options.

At New York Life, fostering an inclusive workplace is fundamental to who we are and how we…