Recruitment and Intake Navigator; Temporary
Job in
Detroit, Wayne County, Michigan, 48228, USA
Listing for:
SER Metro-Detroit
Full Time, Seasonal/Temporary
position
Listed on 2026-01-12
Job specializations:
-
Education / Teaching
Bilingual, Youth Development
-
Non-Profit & Social Impact
Youth Development
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly
USD
80000.00
100000.00
YEAR
Job Description & How to Apply Below
Position: Recruitment and Intake Navigator (Temporary)
JOB TITLE: Recruitment and Intake Navigator
DIVISION: Youth Services
DEPARTMENT: Youth Services
LOCATION: Samaritan Center - 5555 Conner St, Detroit, MI 48213 (East)
REPORTS TO: Lead Program Specialist
FLSA STATUS: Non-Exempt/Hourly
CLASSIFICATION: Full-Time Temporary
APPROVED DATE: 10/14/2025
JOB SUMMARY
Responsible for outreach, recruitment and the initial assessment of applicants for program enrollment and determining eligibility for training/educational services. Provides support to facilitating activities related to both participant and agency related programming and barrier removal.
ESSENTIAL DUTIES & RESOLUTIONS
Recruit qualified applicants through innovative and strategic outreach activities to meet enrollment goals across SER Metro Detroit’s Youth Services department.Track and contact new inquiries daily, providing information on all SER Metro Detroit programs available ongoing and as needed based on the number of candidates in the pipeline.Conduct orientations for Youth Service candidates that provide a detailed overview of all programs ongoing.Complete a comprehensive interview with each enrolled candidate to identify and request support services to overcome educational and employment barriers.Advise customers on program rights and responsibilities.Complete and submit files for review and approval to appropriate Lead Team Member for initial review, and final submission to the Lead Data Specialist.Provide weekly reports on partnerships, inquiries, enrollments, outreach, recruitment, and intake activities.Treat all participants, visitors, and community partners with respect and care.Enter candidate information into electronic databases and shared documents promptly.Record recruitment and program attendance in the youth system.Maintain detailed participant records and an organized, secure filing system.Proctor CASA testing to monitor academic progress weekly.Promote SER METRO DETROIT Youth Services at community events, career, and job fairs, and other events that align with agency programming and target audience.Build and maintain relationships with community representatives, educational institutions, and other stakeholders.Assist in implementing strategic outreach plans and ground-level community outreach.Follow-up with referral partners to ensure satisfaction.Report concerns to the supervisor.Perform other duties as assigned to support the team.SUPERVISORY RESPONSIBILITIES
None
JOB QUALIFICATIONS
Associate degree preferred; high school diploma or GED certificate required.Three years of customer service, sales and/or experience in outreach, social services, and recruitment.Strong verbal and written communication skills to effectively engage with applicants, partners, and stakeholders.Comfort with conducting orientations and representing the organization at events.Knowledge of or ability to learn data tracking and management information systems.Excellent writing and editing skills in English, as well as excellent verbal and written communication skills and attention to details.Bilingual language skills in English/Spanish or English/Arabic preferred.Interpersonal skills necessary to effectively communicate with staff, participants, and partner agencies.Ability to build and maintain relationships with diverse groups, showing empathy and respect.Efficiently manage multiple tasks, maintain detailed records, and ensure compliance with policies.Understanding of the issues facing young people today.Strong commitment to helping young people succeed in an innovative training program, to reorient their lives, nurture their leadership skills and enable them to make a difference in their community.Ability to relate sensitively to a multiracial and multicultural group of young people.Demonstrate self-motivation, initiative and persistence as well as a background in communications/campaign strategy.Interpersonal skills necessary to effectively communicate with staff, participants and partner agencies.Strong prioritizing, organization, and project management skills.Must possess a valid Michigan driver's license and have access to reliable transportation to travel to off-site locations/events. Willing to…
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
