Customer Engineer

Job Overview

Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a world leader in interconnect solutions for communications, mobile, RF, optics, and commercial electronics markets. ACS designs and manufactures connectors and cable assemblies for a wide range of applications, including data center, mobile, industrial, and automotive. As a Customer Engineer, you will interface with customers and internal teams to design and propose interconnect solutions.

• Work with customers to develop solutions that address their needs and satisfy technical requirements.
• Accurately assess customers’ needs, matching them with current products or proposing modifications to current products and/or new product concepts for further development.
• Provide product knowledge and design/products (3D) it in accordance with industrialization capabilities.
• Create technical presentations to propose concepts and present solutions to customers.
• Lead internal design reviews and the product development meetings with customers.
• Be proficient in internal systems:
  Windchill, product configurators, Creo, etc.
• Provide key engineering documents: drawings, product specifications, lab test results, DFMEA, etc.
• Know engineering capabilities of the BU and ACS.
• Engage product engineer, CAE engineer, process engineer and other relevant project teams when needed; facilitate lab testing to support design proposals.
• Help devise strategies to differentiate products and solutions from competitors, propose technical product improvements.
• Develop a trusted adviser relationship with engineering teams of key customers.
• Lead and/or participate in new product Voice of Customer activity.
• File patents.
• Prototype design.
• Guarantee deliverables on time.
• Some travel required.

• Excellent verbal and written communication skills – ability to communicate within a global organization to technical and non‑technical audiences and at various levels of the organization.
• Strong organization and presentation skills; be organized, methodical and rigorous.
• Team player, critical mind, synthesis and analysis abilities.
• High level customer service and ability to build relationships with customers.
• Microsoft Office proficiency.
• 3D modeling and product data management.

• Location:
  
  Detroit, Michigan
• Salary:
  Depends on experience
• Position type:
  Full Time
• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Other
• Industry: Appliances, Electrical, and Electronics Manufacturing

Amphenol is a results‑driven company that offers a flexible working environment with a focus on hard work, commitment, and results. The Customer Engineer role provides insight into Sales, Marketing, and Product & Process Development.

Amphenol is an “Equal Opportunity Employer” – Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity/National Origin.

For additional company information visit our website at