Systems Software Engineer - Lead

Systems Software Engineer - Lead

Wayne State University is searching for an experienced Systems Software Engineer - Lead at its Detroit campus location.

Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.

Positions in the Systems Software Engineer job family are responsible for evaluating, selecting, installing, and maintaining enterprise operating systems and technical applications for assigned platforms including enterprise servers and networks and for serving as a technical resource on enterprise hardware issues. Incumbents interact with technical and business customers to provide training and expertise in the design of specific applications to ensure the optimization of the platforms or technologies involved.

The focus of work is on the efficient operation of enterprise operating platforms to support customer applications and the effective use of hardware and operating software in new or enhanced applications.

The functions within the job family will vary by level and specific assignment but will include the following:

• Evaluate, install, customize, configure, and maintain enterprise operating systems including installing and testing new releases;
• Evaluate operating efficiency, analyze performance and tuning, and assist in capacity planning and DASD management;
• Analyze and troubleshoot operating problems to find problem areas and make fixes or work with the vendor for correction;
• Advise technical staff in complex applications development to assist in avoiding problems of incompatibility with software capabilities;
• Document changes to system functions and/or configurations for technical and customer reference; and
• Review and evaluate new or upgraded systems software packages and related hardware and make recommendations based on established standards.

This is the proficiency level where incumbents apply their basic skills and expertise, typically with a specific operating system and platform. They perform routine assignments to complete system change and modification requests and assist higher level staff in all aspects of maintaining, updating, documenting, and monitoring the operating systems. Incumbents also provide continuing support for their assigned operating system, trouble‑shooting and resolving common immediate problems.

Work is assigned to provide a broader knowledge of the technology supported and to develop a high level of creative problem‑solving in preparation for qualification at the next level of the family.

This is the career level where incumbents are fully knowledgeable in the operating system and platform‑supported and work as a part of a team to develop or install new systems software or supporting applications. The emphasis at this level is the incumbent’s ability to identify and resolve all but the most unusual operating systems problems quickly and with dispatch. While at this level, incumbents are increasing their knowledge and expertise in a complex operating system and platform or are expanding their capabilities in a second technology.

They may also have specific assignments in areas such as performance tuning, security, disaster recovery, and the like to broaden their overall knowledge of their assigned technology.

This is the specialist level where incumbents have full and specialized knowledge in their assigned operating system(s). This may be a single, highly complex system or multiple, less complex systems. Incumbents have primary accountability for the installation, maintenance, and operating efficiency of their assigned systems. They work with a high degree of independence, providing technical leadership and work review for less experienced staff.

Individuals at…