Plant Quality Engineer; PQE

Overview

The Plant Quality Engineer (PQE) is responsible for all aspects of product conformity for their systems / components at the Detroit Assembly Complex - Jefferson. The PQE reports directly to the PQE Lead and will build effective relationships with both salaried and hourly, assembly plant/corporate personnel to complete projects within their area of responsibility. Responsibilities include validating product changes, providing technical expertise, and improving outgoing quality to meet or exceed customer expectations.

With integrity and conviction, the PQE responds to manufacturing quality issues and manages all product changes. Through advanced problem-solving methods and SPW kaizen methodology, the PQE supports continuous quality improvement initiatives within the plant. The PQE must work collaboratively with cross-functional manufacturing teams and facilitate consensus and drive action from main stakeholders.

• Represent “Voice of the Customer” within the Assembly Plant
• Support external quality KPI management for achieving targets, driving improvement/corrective actions and escalation
• Review warranty / CQI claims daily, maintain issue stratification and maintain the portion of Warranty Wall responsible for their area
• Resolve systemic/chronic or major quality issues (Top Warranty, Recalls, RSU, CSN)
• Lead improvement activities in vehicle quality by addressing nonconformity to product quality targets (SCA, VLO, BSR, and TDF performance driven to assigned targets)
• Support Corporate Quality objectives/deliverables and communicate requirements to all groups involved to ensure goals are achieved
• Collaborate and lead internal and external resources to achieve project/program timing
• Lead teams to identify issues/risks associated with product designs, processes and applications by utilizing FMEAs and other risk assessment tools
• Collaborate with Process Quality, Plant PIM/PRM, PPS / Process Engineers to ensure that control plans are implemented and maintained (Driven by Standards, Process Flow, PFMEA, Control Plans requirements, AM/PM Schedules, measurement/visibility)
• Partner with Process Quality team to properly map issues/defects within PFS/MCV to ensure vehicles with defects do not escape the plant; defects are identified, measured (trends) and issues are addressed
• Support the plant on complex issues from Final, Rolls, BSR, CPA/CTVV (Vehicle Center)
• Protect product design intent and function while assisting with identification and solutions of manufacturing constraints
• Escalate product-related issues when needed, including stopping the line and executing yard holds / PRIs
• Ensure adherence to all associated standards for proper handling and installation of related components
• Manage the implementation of Product/Process Changes through Risk Assessment and station readiness processes (PERs, IAAs, CNs and Station Change Management)
• Perform critical Yard Hold/Product Related Issue (PRI) activities to ensure vehicle quality, mitigate risks and enable prompt release of units
• Support Quality & Customer Safety Pillar by leading resolution of quality issues

• Bachelor's degree or higher in Mechanical Engineering, Electrical Engineering or Mechanical Engineering Technology from an accredited university (other engineering degrees with relevant experience may be considered)
• Well-versed in Microsoft and Google applications
• Ability to analyze data to identify top issues, summarize trends, and evaluate the effectiveness of corrective actions
• Effective presentation/public speaking skills (comfortable presenting to all levels of the organization)
• Experience with problem-solving tools
• Ability to coach and teach others
• Self-motivated and directed
• Ability to thrive in a high‑intensity environment while managing multiple projects
• A passion for shop floor work and understanding the build process from a 4M1D standpoint (man, method, machine, material, and design)

• Advanced Degree
• Reactive Green Belt / Black Belt Certification
• Experience resolving complex issues including root cause analysis and repairs
• Experience in Product Engineering and/or Vehicle Integration / Development at a…