City Manager - Detroit

About the Job

The City Manager oversees the operational execution of Base’s event programming within the city, focusing on high-volume, high-impact experiences. This role manages all event logistics, guest experience details, venue coordination, and on-site execution. You will work directly with Members, partner venues, and internal teams to ensure every event is delivered with precision and professionalism. This is a hands-on, fast-paced role that is central to the success of Base’s local market operations.

• Lead the execution of Base Dinners, Lunches, and other curated events, ensuring seamless operations and high-quality delivery.
• Manage guest lists, seating arrangements, dietary accommodations, and other experience details.
• Coordinate logistics with partner venues and ensure all materials and timelines are executed accurately.
• Attend most events to oversee setup, manage live logistics, and troubleshoot any issues.
• Support Member Success by responding to Member questions, concerns, and escalations.
• Communicate directly with Members when needed, offering clear and solutions-oriented guidance.
• Review and manage the event calendar, often coordinating multiple same-day events.
• Prepare event materials including menus, signage, and place settings.
• Manage last-minute updates such as dietary changes or seating requests.
• Confirm pre-event setup and alignment with venue teams.
• Collect post-event feedback, identify improvement opportunities, and prepare for upcoming events.
• Meet with venue partners to review performance and plan future events.
• Integrate Member feedback into operational improvements.

• Strong attention to detail and ability to manage numerous concurrent events.
• Excellent organizational and time management skills.
• Ability to adapt quickly to last-minute changes and unexpected challenges.
• Strong interpersonal and relationship-building skills.
• Hands-on approach and willingness to engage directly in event execution.

• Minimum of 3 years of experience in event operations, hospitality, or similar high-volume environments.
• Proven ability to manage complex logistical workflows.
• Experience working in dynamic, fast-paced environments.
• Strong work ethic and commitment to delivering exceptional experiences.
• Flexible schedule with availability for evenings, weekends, and variable hours.
• Access to reliable transportation for venue meetings and on-site execution.

• Meaningful impact on the Member experience.
• Collaborative, high-energy team environment.
• Opportunities for professional development and advancement.
• Immersive on-site experiences at top local venues.

• Full-time role
• Bonus eligibility tied to Member satisfaction and retention
• Meaningful equity
• Medical and dental insurance
• 401(k) program for long-term financial planning
• Additional perks supporting growth and development

If you are an extraordinary professional who thrives in a collaborative work culture, enjoys engaging with your community, and values a rewarding career, then we want to work with you. Apply today.