Manager Authorization​/Hybrid

General Summary

As a member of the hospital revenue cycle team, manages, coordinates or participates in a wide variety of operational and personnel functions related to the central authorization department. Has a comprehensive knowledge of a wide range of processes and systems related to revenue cycle, patient access and registration. Plans and directs day‑to‑day operations. Assists in leading the development and implementation of improvement processes as well as metrics to measure performance.

Participates in quality assessment & continuous quality improvement activities. Performs other responsibilities to ensure an efficient and customer‑focused operation.

• Bachelor's degree in Business Administration, Healthcare Administration, or related field, or Five (5) years of leadership and/or consultative experience in lieu of Bachelor's degree.
• One (1) year of supervisory experience in a revenue cycle, clinic or hospital setting.
• Three to five (3‑5) years of revenue cycle experience preferred, including but not limited to billing, registration, insurance verification, point of service collection related.
• Comprehensive knowledge of a wide range of revenue cycle processes, insurance contracts, and billing is preferred. Experience with clinical operations is preferred.
• Proficient knowledge of Word, Excel, Epic and the Internet.
• Ability to create, analyze and interpret reports and spreadsheets.
• Must have the ability to independently organize and prioritize responsibilities; problem solve and implement solution‑based ideas.
• Ability to effectively work and adapt to a wide variety of different staffs, environments and situations.
• Ability to interact with leadership, staff, clinicians, patients and visitors of various socio‑economic backgrounds.
• Coach and mentor staff in a positive manner.
• Must have excellent written & verbal communication skills & strong facilitative interpersonal skills.

• Organization:
  Corporate Services
• Department: CBO Central Authorization Unit
• Shift: Day Job
• Union Code:
  Not Applicable