Diabetes Patient Navigator

Join to apply for the Diabetes Patient Navigator role at Syneos Health Commercial Solutions

4 days ago Be among the first 25 applicants

The Patient Navigator (PN) will provide essential services to patients, caregivers, and healthcare providers, ensuring seamless access to our client’s product, support, and resources. They are responsible for proactively and compliantly engaging with HCPs and patients at a local level to identify marketplace needs, provide disease state and product education, and to support appropriate utilization of our client’s access and fulfilment resources.

The PN will work collaboratively to provide training to ensure clinic staff are up to date on safety and proper usage of the product. Training will include drug administration, disease state awareness, and insight into the patient’s journey. The PN will provide clinical expertise through utilization of clinical nursing experience and education to improve patient outcomes.

• Personalized patient engagement at therapy initiation, through adherence & questions about medication, ensuring patients have what they need to initiate & stay on therapy
• Provide education, support and training to healthcare providers and patients on on‑label product administration & treatment
• Handle initial inquiries and basic reimbursement questions
• Identify, gather, and document field‑generated HCP insights to support innovative medical strategies while complying with industry and corporate policies and procedures
• Demonstrate mastery of disease state, product and treatment landscape
• Engage with target customers, including advocacy groups, in or outside of office settings, including conferences to uncover marketplace needs
• Provide timely follow‑up to questions and requests from HCPs
• Educate and champion utilization of client resources to drive optimal patient experience and care
• Collaborate with commercial and medical counterparts in assigned territory

• Bachelor’s Degree required
• Clinical background required – LPN/RN/Pharm
  
  D/RPH, etc.
• 2+ years of diabetes education experience, with CDCES highly preferred
• Pharmaceutical industry experience highly preferred
• Professional, proactive demeanor
• Strong interpersonal skills
• Excellent written and verbal communication skills

The benefits for this position include a competitive compensation package, health benefits (medical, dental and vision), company match 401(k), flexible paid time off (PTO) and sick time. Eligibility for paid sick time may vary depending on location.

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled).