Social Services Designee​/PRSC

Join to apply for the Social Services Designee/PRSC role at Villa Healthcare

$21.00/hr - $27.30/hr

Ambassador, A Villa Center is seeking a Social Services Designee/PRSC to join their team! The Social Services Designee/PRSC will provide person‑centered social, emotional, and psychological support to skilled nursing residents, promoting continued growth and development to the individual’s full potential.

Don’t miss out on this incredible opportunity to join the Villa Healthcare team and make a real difference in the lives of others. Apply today and take the first step toward a rewarding career as a Social Services Designee/PRSC with us at a Villa Center.

• Keeps informed about new and existing community resources.
• Communicates daily with staff regarding admissions and discharges to various units, facilities, hospitals, community, and home.
• Demonstrates knowledge of regulations/standards and ability to discuss advanced directives, financial power of attorney, guardianship, surrogate decision making with residents or their representatives.
• Demonstrates competence in the facility abuse prevention program; capable of identifying, reporting, investigating, and initiating appropriate interventions according to facility policy and procedures and state and federal laws.
• Documents discharge planning as an ongoing review; initiates ongoing communication with the resident and resident’s family to assess discharge needs.
• Treats residents and their families with respect and dignity; identifies and addresses psychosocial, cultural, ethnic, and religious/spiritual needs of residents and their families.
• Has knowledge of advanced directives/POLST and ability to discuss end‑of‑life care, palliative care, and hospice with residents, families, or representatives.
• Is knowledgeable of the resident’s financial status, diagnosis, and discharge needs; cooperates with Case Managers and insurance companies as needed.
• Is responsible for ensuring home‑care needs are met by the time of discharge, with arrangements completed at least 24 hours prior to discharge when the date is known.
• Completes all required assessments and documentation per resident in a timely manner.
• All other duties as assigned.

• Ability to read, write, and communicate in English.
• Strong verbal and written communication skills to perform the tasks required.

• Must have a high school diploma or equivalent.
• Experience working with geriatric residents is preferred.
• Working knowledge of criteria for Medicare, Medicaid, HMO, and private insurance coverage.
• Knowledge of accrediting organization standards, IDPH regulations, and state and federal regulations related to skilled‑care facilities.

• Must be able to move intermittently throughout the workday.
• Must be able to push, pull, or lift a minimum of 25 pounds to a distance of 50 feet.
• May be required to assist in the evacuation of residents during emergency situations; limited potential for exposure to environmental hazards.

• Daily Pay & Competitive Compensation
• 401(k) with company match
• Medical Insurance
• Dental, Vision, and Disability insurance
• Employee Assistance Program (EAP)
• Access to Villa Perks, an Employee Discount Program
• Innovative Training Programs
• Opportunity for Growth and Advancement
• MI Bill 690 incentive eligible
• Up to $300/month temporary incentive for food, gas, childcare, and medical bills
• Paid Time Off
• And much more!

At Villa Healthcare, making people better is at the heart of everything we do—and that starts with our team. We don’t just provide care, we create moments of connection, dignity, and compassion that matter. “We never settle” isn’t just our motto—it’s our mindset. We push beyond the expected to uplift the lives of our guests, their families, and each other. Our people bring skill, heart, and purpose to their work, and in return, we offer support, growth, and a sense of belonging.

When you join Villa, you’re not just joining a workplace—you’re becoming part of a mission that changes lives, including your own.

Apply to join a growing team today!

B.E.T.T.E.R. is Villa’s Service Excellence Code of Conduct. Becoming a member of the Villa Team includes upholding Villa’s B.E.T.T.E.R. standards every day:
Be Welcoming to All, Establish a Relationship, Trust & respect, Teamwork, Engage & Communicate, and Recognize.

Villa Healthcare Facilities are Equal Opportunity Employers and do not discriminate based on any protected right such as race, color, nationality, gender, age, disability or any protected applicable right under the National Labor Relations Act.