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Director of Adult Clinical Operations

Job in Detroit, Wayne County, Michigan, 48228, USA
Listing for: CNS Healthcare
Full Time position
Listed on 2026-01-16
Job specializations:
  • Healthcare
    Healthcare Management, Healthcare Administration
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

What we are looking for:

CNS Healthcare, a leading provider of Mental Health Services in southeast Michigan, is seeking a Director of Adult Clinical Operations to join our dynamic and fast-paced team. The Director of Adult Clinical Services is responsible for leading and overseeing clinical areas and operations within Adult Services programming. This role aims to enhance the agency’s ability to fulfill its goals and adapt to the changing needs of internal and external customers, overseeing service delivery and productivity to ensure that individuals served receive clinically effective and cost-efficient services.

As a member of our team, you will have the opportunity to make a meaningful impact on our community and the lives of those we serve. CNS Healthcare offers a comprehensive total rewards program, including:

  • Medical, dental, vision, life, and short-term disability insurance
  • Retirement plan with company match
  • Generous PTO starting at 18 days annually
  • 16 paid holidays, including 3 floating holidays
  • Paid parental leave
  • Student loan forgiveness programs, including PSLF and HRSA

Key Responsibilities:

  • Oversee operations for Adult Clinical Services and staff, ensuring compliance with CCBHC standards, provider contracts, and MDHHS regulations.
  • Develop and implement programs, policies, and procedures to meet service standards and community needs.
  • Create and execute strategies for clinical program operations, including process improvements and service delivery models.
  • Drive staff performance through productivity and quality standards and monitor clinical outcomes and performance metrics.
  • Collaborate with leadership to develop operational plans and build partnerships internally and externally.
  • Analyze data related to clinical outcomes, financial impact, and satisfaction, and develop improvement plans.
  • Participate in grant and audit processes and ensure compliance with quality initiatives like MU, MIPS, CARF, and CCBHC standards.
  • Act as liaison with payors, community organizations, and stakeholders, representing CNS Healthcare publicly.
  • Ensure adherence to policies, procedures, and legal standards, including HIPAA and other regulations.
  • Support professional development and stay informed of industry trends and best practices.
  • Supervisory Responsibilities:

  • Provide regular supervision to clinical staff.
  • Manage day-to-day clinical operations and staffing levels.
  • Foster a collaborative and positive work environment.
  • Lead performance management, including evaluations and development plans.
  • Participate in quality improvement initiatives and manage staff schedules and attendance.
  • Qualifications:

    Required:

    • Master’s Degree in Social Work, Counseling, Psychology, Marriage and Family Therapy, or Business Administration with a clinical/human services background.
    • State licensure (LMSW, LPC, LMFT, LLP, or LP).
    • Minimum 5 years leadership experience overseeing mental/behavioral health staff.
    • Minimum 5 years providing clinical services in a healthcare setting.
    • Proficiency with computers, Microsoft Office, and EHRs.
    • Strong leadership, communication, and relationship-building skills.
    • Discretion and ability to handle confidential information.
    • Commitment to diversity and inclusion.

    Preferred:

    • Experience at the Director level.
    • Experience with crisis and SUD service delivery models.
    • Possession of MCBAP SUD credentials (CADC, CAADC, CCS).
    • Experience in a CCBHC environment and managing clinical projects.
    • Knowledge of clinical billing processes.

    Additional Requirements:

    • Valid driver’s license and reliable transportation.
    • Ability to travel occasionally for meetings and programming.

    Work Environment:

    This role operates in a professional office setting, utilizing standard office equipment, and may require in-person or virtual meetings.

    About CNS Healthcare:

    CNS Healthcare is a non-profit, CCBHC with seven clinics and two clubhouses serving over 7,000 individuals annually. We provide comprehensive, integrated health services in partnership with community organizations, focusing on a patient-centered approach to health and well-being.

    • Visit our website to learn more about our mission, vision, and values.

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. We adhere to federal employment laws and encourage all qualified individuals to apply.

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