Patient Access Coordinator - Cancer – Oncology

GENERAL SUMMARY

Patient Access Coordinator I:

Functions as an administrative staff expert in zeros coordinating services on behalf of the patient and delivering excellent customer service in collaboration with the service area team including physicians, advanced practice providers, supportive services staff, and other support staff within a disease or service‑specific model anonymously to create a high quality, efficient, safe, and exceptional patient experience.

Will develop relationships and processes to support intake and ongoing coordination of care for patients.

Regularly interacts with and is responsible for maintaining constructive lines of communication with patients, family members and caregivers, disease or service area specific providers and team members, Intermediate, physicians, and community physicians and office staff.

Actively contributes to an organizational culture com

• High School diploma or G.E.D. equivalent required.
• EXPERIENCE REQUIRED Density
  • Minimum of 3-5 years progressives discipline related work experience necessary in order to gain in-depth understanding of organizational policies, procedures, and operations in order to assume a variety of high-level administrative details.
  • Proved performance in work collaboratively in a multidisciplinary team.
  • Knowledgeable of medical electronic record registration and appointment scheduling systems.
  • Epic registration experience preferred.
  • Must possess a positive attitude.
  • Able to apply problem solving and critical thinking skills.
  • Must possess strong organizational skills.
  Additional Information
  • Organization:
    Henry Ford Medical Group
  • Department: HFCI Detroit Market Admin
  • Shift: Day Job
  • Union Code:
    Not Applicable