Regional Pharmacy Operations Compliance Technician

Recognized as a “Best Place to Work Modern Healthcare” – Join a team where people come first. At Vital Care, we are committed to creating an inclusive, growth-focused environment where every voice matters.

Vital Care ( ) is the premier pharmacy franchise business with franchises serving a wide range of patients, including those with chronic and acute conditions. Since 1986, our passion has been improving the lives of patients and healthcare professionals through locally-owned franchise locations across the United States. We have over 100 franchised Infusion pharmacies and clinics in 35 states, focusing on the underserved and secondary markets.

We know infusion services, and we guide owners along the path of launch, growth, and successful business operations.

• Comprehensive medical, dental, and vision plans, plus flexible spending, and health savings accounts.
• Paid time off, personal days, and company-paid holidays.
• Paid Paternal Leave.
• Volunteerism Days off.
• Income protection programs include company-sponsored basic life insurance and long-term disability insurance, as well as employee-paid voluntary life, accident, critical illness, and short-term disability insurance.
• 401(k) matching and tuition reimbursement.
• Employee assistance programs include mental health, financial and legal.
• Rewards programs offered by our medical carrier.
• Professional development and growth opportunities.
• Employee Referral Program.

The Regional Pharmacy Operations Compliance Technician provides ongoing operational, procedural and sterile compounding support (education, training, competencies and best practices in the Vital Care Way) to the Franchise pharmacies. This role is responsible for completing ongoing, onsite surveillance and monitoring of Franchise pharmacies within the company, including pharmacy operations, nursing (if applicable), administrative/clerical, and sales in compliance with regulatory requirements and organizational policies and procedures.

The Regional Pharmacy Operations Compliance Technicians collect and report on the Franchise pharmacy through a Franchise checklist, Accreditation readiness tools, Quality Site Assessment, and other Franchisor metric tools and report to the Regional Director of Pharmacy Operations for further follow-up. Maintains communications with Vital Care Infusion corporate offices on infusion and specialty business. The Regional Pharmacy Operations Compliance Technicians provide feedback on policy, process, and techniques to franchise pharmacies to reinforce compliance with federal, state, and local regulations as well as Vital Care policies and procedures.

The Regional Pharmacy Operations Compliance Technicians reviews and recommends improvements in the activities of all franchise pharmacy personnel, as well as quality control, creation, completion and updating of performance improvement procedures, monitoring, tracking, and trending of outcomes, and education of support staff under the supervision of the Regional Director of Pharmacy Operations.

• Performance of pharmacy operations assessment activities assessing compliance with regulatory, accreditation and ethical standards and assuring activities are in accordance with organizational policies and procedures.
• Review of pharmacy Performance Improvement and outcomes reporting and collection and monitoring, tracking and trending of results for continuous performance improvement.
• Demonstrates sound operational knowledge, leadership, and stewardship attributing to the provision of support to the Franchise pharmacies driving key objectives and results.
• Uses available resources to gather information on the appropriateness of activities related to medication dispensing, compounding of sterile preparations, equipment use, and patient management/monitoring in the home and alternate site of care.
• Demonstrates understanding of USP 797/800 standards, accreditation standards, and current State Board of Pharmacy (BOP) regulations.
• Observes, monitors, and assesses compliance with accreditation standards and performs Quality Site Assessments at…