Public Area Attendant

Public Area Attendant

Join to apply for the Public Area Attendant role at Sage Hospitality Group.

Shinola Hotel is seeking a Public Attendant to create timeless memories and quality experiences for guests and associates alike.

The world’s first Shinola Hotel is Detroit’s new living room. What started as a watch company has transformed into a luxury brand that creates a lasting impact on visitors and locals alike, with products and services uniquely their own. Born in Detroit, the Shinola team has an unwavering commitment to build upon the city’s history and create thoughtfully designed spaces and experiences.

Come join the team at Shinola Detroit and experience the artful hospitality this boutique hotel has to offer.

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We’re not afraid to forge our own path. After all, it’s what industry leaders do. That’s why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do—it’s really about who you are, which is why we invest in your personal and professional growth.

We hope you consider joining us!

• Maintains cleanliness and order in lobby and common guest areas.
• Provides prompt and courteous service to guests.
• Maintains parking lot and public space cleanliness.
• Complete daily, weekly and quarterly cleaning checklists.
• Dust and polish furniture, fixtures, thresholds, base boards, railings, elevators, stairwells and window frames.
• Vacuum and spot clean carpeting, upholstery and drapery. Remove any gums from surfaces.
• Clean and shine all glass and metal surfaces.
• Empty all materials from trash receptacles and polish. Replace trash bags if used. Remove trash to dumpster.
• Clean offices as assigned.
• Clean public restrooms and stock with supplies.
• Clean public and service elevators (inside and out).
• Complete all restocking and cleaning duties by performing opening and closing side work as instructed.
• Appearance must be clean and professional with a cheerful and courteous demeanor at all times.
• Notify housekeeping leadership, maintenance department or MOD of malfunctioning equipment, supplies needed or damage to floor covering, upholstery.
• Attends all departmental meetings in person to enhance communication and gain knowledge of products, service and facility.
• Respond to customer inquiries and comments in person and by phone, providing timely and knowledgeable information to deliver customer service.
• Follow all safety guidelines to ensure safety and protection of self, associates and guests.

No formal education required.

No experience required.

• Ability to meet standard appearance.
• Ability to meet cleaning standards.
• Basic understanding of cleaning methods, cleaning implements and chemicals.

• Lifting cleaning supplies – 30 lbs., pushing and pulling equipment – 30-50 lbs., carrying supplies – 30 lbs. (All done frequently during shift).
• Bending to start machines and load chemicals – done frequently during shift.
• Must be able to be on feet and walk behind floor care equipment for full shift. Continuous standing may be required.
• No driving required.

• Medical, dental, & vision insurance.
• Eligible to participate in the Company’s 401(k) program with employer matching.
• Health savings and flexible spending accounts.
• Basic Life and AD&D insurance.
• Employee Assistance Program.
• Great discounts on Hotels, Restaurants, and much more.
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.