Front of House Manager

As the Front of House Manager, you will oversee daily operations in our tasting room and ensure that guests receive outstanding service. You will lead a team of staff members, manage guest interactions, and maintain a positive environment that reflects our brand values.

• Manage front of house operations, ensuring a seamless guest experience.
• Train, supervise, and motivate staff to deliver exceptional service.
• Handle guest inquiries and resolve any issues promptly and professionally.
• Develop and implement service standards and procedures.
• Monitor inventory levels and assist with ordering supplies as needed.
• Collaborate with the management team to enhance overall guest satisfaction.
• Organize and oversee events and special promotions in the tasting room.

• Proven experience in a management role within the hospitality industry.
• Strong leadership skills with the ability to inspire and develop a team.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including evenings and weekends.
• Strong problem-solving skills and attention to detail.

• Experience in a spirits or beverage-related industry.
• Knowledge of inventory management systems.
• Familiarity with event planning and execution.
• Passion for craft spirits and customer service.