Senior Site Reliability​/Gitops Engineer

Senior Site Reliability / Gitops Engineer

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. The company is founder‑led, profitable, and growing, with 1200+ colleagues in 75+ countries and very few office‑based roles. Teams meet two to four times yearly in person in interesting locations around the world to align on strategy and execution.

The IS team at Canonical supports and maintains all of Canonical's IT production services. The team is in charge of running services used by over 60 million Ubuntu users.

• Drive the development of automation and Git Ops in the team as an embedded tech lead.
• Closely collaborate with the IS architect to align solutions with the IS architecture vision.
• Design and architect services that IS can offer to the organization as products.
• Apply IaC experience to develop best‑practice infrastructure as code within IS, constantly increasing automation and improving IaC processes.
• Automate software operations for re‑usability and consistency across private and public clouds, accounting for distributed‑system complexities.
• Maintain operational responsibility for all of Canonical's core services, networks, and infrastructure.
• Develop skills in troubleshooting, capacity planning, and performance investigation; set up, maintain, and use observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement, and maintain monitoring and alerting for various systems and services.
• Provide assistance and work with globally distributed engineering, operations, and support peers.
• Be given uninterrupted development time to focus on larger projects and automation of manual tasks.
• Share experience, know‑how, and best practices with other team members in design sessions, mentorship, and collaborative work.
• Carry final responsibility for time‑critical escalations.

• A modern view on hosting architecture, driven by infrastructure as code across both private and public clouds.
• A product mindset thriving to develop products rather than solutions.
• Python software development experience with large projects.
• Experience with Kubernetes or other container orchestration systems.
• Proven exposure to managing and deploying cloud infrastructure with code.
• Practical knowledge of Linux networking, routing, and firewalls.
• Affinity with various forms of Linux storage, from Ceph to databases.
• Hands‑on experience administering enterprise Linux servers.
• Extensive knowledge of cloud computing concepts and technologies.
• Bachelor's degree or greater, preferably in computer science or related engineering field.
• Able to communicate clearly and effectively in English over email, chat, video or voice calls and in‑person.
• Motivated and able to troubleshoot from kernel to web, and willing to ask others when appropriate.
• A willingness to be flexible and to learn new things quickly.
• Be inspired by the needs of fast‑changing environments.
• Happy to work within distributed teams.
• Passionate and familiar with open‑source, especially Ubuntu or Debian.

• Distributed work environment with twice‑yearly team sprints in person.
• Personal learning and development budget of USD 2,000 per year.
• Annual compensation review.
• Recognition rewards.
• Annual holiday leave.
• Maternity and paternity leave.
• Team Member Assistance Program & Wellness Platform.
• Opportunity to travel to new locations to meet colleagues.
• Priority Pass and travel upgrades for long‑haul company events.

Mid‑Senior level

Full‑time

Engineering and Information Technology

Software Development

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