DITA XML Technical Writer

At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17,000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.

We are looking for a DITA XML Technical Writer to join Endress+Hauser Optical Analysis, the global leader in Raman spectroscopy, tunable diode laser absorption spectroscopy (TDLAS), and quenched fluorescence (QF) instrumentation for laboratory, process, and manufacturing environments. Our laser-based analyzer systems perform high-performance chemical composition and concentration measurement of all phases of matter in any installation environment.

The DITA XML Technical Writer is a key contributor to the Technical Communications team, collaborating with subject matter experts (scientists, engineers, production teams) and cross-functional stakeholders. This role works with a team to support our transition from legacy systems to a structured authoring environment, ensuring consistent, high-quality content across platforms and optimizing documentation for digital consumption.

• Create and revise technical content using a DITA-based Component Content Management System (CCMS), applying metadata tagging for reuse and localization.
• Develop content optimized for AI and Large Language Models (LLMs), including prompt engineering and semantic clarity.
• Lead terminology management for Optical Analysis technologies by researching standards, developing concept maps, and ensuring consistency across instrumentation.
• Lead and contribute to product documentation projects (operating instructions, installation guides, safety documentation).
• Collaborate with SMEs and cross-functional teams to gather, validate, and ensure accuracy of technical information for global markets.
• Conduct peer reviews and ensure compliance with corporate standards.
• Maintain version control and release content information via ERP or document control system.
• Manage product-related content in the product information management (PIM) system, including specifications, descriptions, and technical attributes.
• Support translation workflows to ensure multilingual content quality.
• Track project progress using project management tools.
• Audit existing product content and recommend improvements.
• Identify opportunities for process automation and efficiency within CCMS and PIM systems.
• Stay informed on industry trends and technology changes relevant to the role.
• Participate in global teams and networking initiatives to foster cross-entity collaboration.

The duties above describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties; additional responsibilities may be assigned, as required, by management.

• Bachelor’s degree in Communications, English, or related field.
• 7+ years of experience in technical content development and delivery.
• Excellent oral, written, and presentation skills, with a demonstrated record of accomplishment in a global business environment.
• Ability to work independently and build trust across diverse teams and departments.
• Skilled at gathering, organizing, and documenting technical information from a variety of sources.
• Ability to interpret scientific texts and engineering drawings into clear, user-friendly language.
• Strong organizational skills with attention to detail and accuracy.
• Proven ability to manage multiple projects and meet deadlines.
• Self-motivated, adaptable, and efficient with shifting priorities.
• Creative problem-solver with a lean mindset for process improvement.
• High linguistic competence in English and experience with terminology management.
• Proficient in CCMS and Office
  365.
• Collaborative,…