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Service Desk Analyst
Job in
Detroit, Wayne County, Michigan, 48228, USA
Listed on 2026-01-02
Listing for:
EmergencyMD
Full Time, Contract
position Listed on 2026-01-02
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Job Title:
Service Desk Analyst
Job Location:
Detroit, MI (Hybrid) Job Type: Contract Job Description/Requirements:
- ITIL certification preferred.
- Additional Service Center responsibilities duties as required.
- CA Service Desk, Microsoft Desktop OS, Microsoft Office Suite, Adobe Acrobat. Will be migrating to Service Now in 2025.
- Assists user community with the documentation and resolution of requests for service that originate (via phone, email and online) with IT Service Desk.
- Coordinates assignment of requests with appropriate IT staff to ensure timely and effective resolution.
- 3+ Years of experience required.
Interested candidates can send their updated resumes at
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