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IT Help Desk Specialist — Tier-1
Job in
Detroit, Wayne County, Michigan, 48228, USA
Listed on 2026-01-03
Listing for:
Motor City Electric
Full Time
position Listed on 2026-01-03
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A key player in IT support seeks a Help Desk Analyst who will be the primary contact for all IT-related support requests. The role requires providing front-line technical assistance, performing troubleshooting, and ensuring timely resolution of support tickets. Ideal candidates will have experience supporting Windows and iOS devices, possess strong communication skills, and have a customer-focused mindset. This position emphasizes efficient problem-solving and collaboration with IT teams to enhance user experience.
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