Help Desk Technician
Listed on 2026-10-28
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IT/Tech
HelpDesk/Support
Investment Solutions Group is scaling its technology platform across MI, and the Help Desk Technician we hire becomes one of its load-bearing decisions. This trust-based junior role offers $46,000 - $73,000, the freedom to own your roadmap, and a team that helps you grow.
Key Responsibilities- Pair with cross-functional partners to scope and deliver part-time projects
- Untangle the Network Troubleshooting dependency knots that have slowed Detroit releases for months
- Pair-program tricky Help Desk Support edge cases with engineers across Detroit, MI
- Wire up Microsoft 365 Administration feature flags so Investment Solutions Group can test on Detroit traffic risk-free
- Translate fuzzy product wishes from Investment Solutions Group stakeholders into shippable Help Desk Support services
- Translate the high-trust DNS outage into fixes that make the next Detroit launch dull
- Containerize applications and manage deployments with Help Desk Support and Stress Management
- Comfort steering technology conversations toward a decision
- Adaptability and resilience when facing shifting requirements
- Track record that proves you can self-directed ship under deadline pressure
- Demonstrated Microsoft 365 Administration expertise in a fast-moving technology environment
At Investment Solutions Group, our mission is to make technology simpler, faster, and more accessible for everyone in Detroit, MI and beyond. At Investment Solutions Group, asking for a day off doesn't require a doctor's note or a guilt trip.
Expect $46,000 - $73,000, a hybrid Detroit office, generous PTO, and leaders who treat your development as a real priority.
The Investment Solutions Group team is expanding in Detroit, MI this quarter, and this seat is part of that growth.
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