Commercial Lines Account Manager

Principal

Goodman Venegas Insurance Agency, Inc. is a Tier II certified minority-owned company and a trusted leader in property & casualty insurance, employee benefits, and personal lines. Based in Troy, MI, the agency offers customized insurance solutions tailored to meet the unique needs of businesses and families. Their exclusive Greater Value Assessment helps clients minimize risks and maximize strengths by leveraging partnerships with A+ rated insurance carriers.

Goodman Venegas is committed to delivering strategic insurance solutions that provide long‑term value to its clients.

This is a full‑time, on‑site position located in Detroit, MI. The Commercial Lines Account Manager will manage and maintain client relationships, oversee the servicing of commercial insurance accounts, and verify insurance coverage meets the clients' unique needs. Responsibilities include providing exceptional customer service, preparing quotes, processing policy changes, and assisting clients with claims. The role involves collaborating closely with insurance carriers and team members to ensure comprehensive coverage and client satisfaction.

• Proficiency in Commercial Lines Coverage, including knowledge of industry-specific insurance products and regulatory requirements.
• Demonstrated experience in Account Management, including building and maintaining long-term client relationships.
• Strong Customer Service skills, with the ability to address client inquiries and resolve issues promptly and professionally.
• Understanding of Employee Benefits and related insurance solutions.
• Background in Insurance, including processing policy changes, preparing quotes, and claims assistance.
• Excellent communication, organizational, and problem‑solving skills.
• Attention to detail with the ability to multitask in a fast‑paced environment.
• Proficiency in relevant software tools and CRM systems is a plus.
• Licensed in Property & Casualty Insurance or willingness to obtain licensure within a specified time frame.

Entry level

Full-time

Finance and Sales

Insurance