Import Specialist - Detroit

Emons Air & Sea LLC is a full-service International Freight Forwarder, NVOCC, and Licensed Customs House Broker with 6 offices across the United States, multiple offices all over Europe and the Middle East, plus an extensive global agent network. We provide comprehensive logistics solutions and customized transportation services to a diverse portfolio of clients worldwide.

Our reputation is built on personalized service, operational excellence, and the ability to deliver innovative solutions for even the most complex logistics challenges including using IT & AI tools.

As part of our continued growth, we are seeking a highly motivated and experienced Import Specialist to join our team at our Detroit Headquarters
.

This is an excellent opportunity for a logistics professional who combines strong freight forwarding expertise with hands‑on freight forwarding and customs brokerage experience. We are looking for an individual who can manage the complete import process from A to Z, including working with brokerage department for customs clearance, handling transportation coordination, customer communication, quotations, and shipment management.

The ideal candidate takes pride in delivering exceptional service, thrives in a fast‑paced environment, and enjoys working independently while contributing to the growth and development of a small, high‑performing team.

This position offers significant career advancement opportunities, including a potential path into management roles within our U.S. operations or internationally throughout the Emons Group.

• Bonus
• Stable and growing international organization
• Professional development and ongoing training
• Exposure to global logistics operations
• Collaborative and entrepreneurial work environment

• Coordinate international air and ocean import shipments from origin through final delivery.
• Work directly with overseas agents, customers, steamship lines, airlines, truckers, and co-loaders.
• Arrange transportation, customs clearance, and final‑mile delivery.
• Track and monitor shipments to ensure timely execution and customer satisfaction.

• Serve as the primary point of contact for customers and overseas partners.
• Prepare freight quotations for agents and customers.
• Assist with invoicing and shipment cost management.
• Provide proactive communication regarding shipment status and issue resolution.

• Support cross‑training initiatives within the branch.
• Assist in mentoring and supervising team members as the department expands.
• Contribute to process improvements and operational excellence initiatives.

Required Experience

• 2-3 years of strong Freight forwarding experience, including:
  • Knowledge of HTS classification
  • OGA/PGA processing
  • Remote Location Filing (RLF)
  • Knowledge of Customs entries
  • Importer Security Filing (ISF)
  • General commodities clearance
• Additional 2-3 years of experience in:
  • International air freight forwarding
  • Ocean freight forwarding
  • Rating and quotations
  • Customer service
  • Freight invoicing
• Strong understanding of freight forwarding regulations and import compliance.
• Excellent customer service and communication skills.
• Ability to work independently within a small office environment.
• Strong analytical, organizational, and problem‑solving abilities.
• Detail‑oriented with exceptional follow‑through.
• Ability to manage multiple priorities and work effectively under pressure.
• Strong mathematical aptitude and understanding of domestic and international geography.
• Professional verbal and written communication skills.
• Ability to handle confidential information with discretion.
• Experience training, cross‑training, or…