Residential Program Manager

Resource Innovations is seeking a Residential Program Manager to join our growing team in Michigan. We are seeking a highly skilled and motivated Program Manager with a strong background in energy efficiency to join our team. In this role, you will work in a dynamic environment leading and managing a team of outreach and operations staff in the delivery of an energy efficiency program providing energy savings to individuals throughout the state.

The responsibilities will span oversight of an online marketplace, in-store retail program, new construction program, and home energy assessment program serving the multifamily sector. The Program Manager will play a highly visible role both internally and externally and will be responsible for developing short and long-term implementation plans, leading program implementation activities, developing trusted relationships with clients, industry stakeholders, and program contacts.

Resource Innovations (RI) is a
women-led energy transformation firm
focused on impact
. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.

• Delivers successful energy efficiency programs to utility client(s) per contract terms and program budgets.
• Identifies, defines, quantifies, tracks and drives program deliverables to be submitted accurately and on time.
• Continuously assesses project progress to goal and develops innovative and creative solutions to new issues and/or market dynamics.
• Manages, leads, and mentors a dynamic team by setting and reviewing performance standards and objectives for direct reports and creates effective delivery teams.
• Develops, manages, and fosters partnerships with subcontractors, community groups, and other industry affiliates/stakeholders.
• Manages client expectations, satisfaction, communications, and resolves and/or escalates client issues.
• Interfaces with key internal departments such as IT, Marketing, Finance and HR to develop efficiencies to meet program needs.
• Other duties as assigned.

• A Minimum of a Bachelor’s degree in business, energy, engineering or related field of study required; a Masters degree in a related field preferred
• A minimum of 5+ years’ experience in energy-efficiency or a related field required, 3+ years of direct supervisory experience

• Ability to work in a fast-paced environment, managing multiple projects and collaborating with cross-functional teams under tight deadlines.
• Interest in sustainability and passionate about making a meaningful impact on the environment.

• Excellent communication, organization, and project management skills.
• Client-centered and customer service-focused.
• Ability and experience in short and long-range planning and strategy.
• Technical acumen regarding residential & multifamily energy use and/or building science.
• Detail oriented with the ability to multi-task and self-direct your work.
• Proficient in establishing job and work process flows.
• Positive, action-oriented attitude showing initiative and creativity.
• Exceptional problem-solving skills.
• Excellent presentation skills, including both speaking and writing
• Demonstrated resilience and composure under pressure in dynamic environments with numerous moving parts

Resource Innovations (RI) is a women-led energy transformation firm focused on impact
. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.

Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national, gender, age, disability, marital status, genetics, protected veteran status, sexual…