Technical Service Representative - Automotive Coatings

Technical Service Representative – Automotive Coatings

Join PPG as a Technical Service Representative – Automotive Coatings.

Key Responsibilities

• Support the ongoing activities of on‑site PPG customer team at automotive production facilities by communicating cross‑functionally to understand customer concerns, collecting data, and taking appropriate actions to help resolve customer issues.
• Record weekly inventories and communicate status both externally and internally.
• Perform required tests for material and process systems, and prepare technical reports for customers.
• Provide resolutions to customer inquiries and application process monitoring; inventory monitoring, material ordering, and hands‑on support, generating reports as necessary.
• Participate in weekly meetings with technical experts to review site projects and activity.
• Engage daily with customers to provide feedback from collected data; answer questions and recommend solutions.
• Use PPG digital tools to capture critical data and facilitate problem solving.
• Support any special projects as needed.
• Provide sales support to maintain and expand business, and ensure effective start‑up of new products.

Qualifications

• HS diploma or equivalent required.
• 3+ years of field experience with multiple industrial coating technologies, including water‑borne base coat/clear coat systems, OEM paint approval process, and specifications, or 3+ years in a technical setting or paint application environment with experience in Tier 1 automotive manufacturing, water‑borne paint mixing and adjustment.
• E‑Coat experience is a plus.
• Digital literacy and technical report writing.
• Ability to work weekends if necessary.
• Must have a valid US driver’s license.

PPG pay ranges and benefits can vary by location. Compensation is based on skill sets, experience, qualifications, education, licensure, and organizational needs; additional incentives may apply. Our employee benefits programs support the health and well‑being of employees. Insurance coverage and benefits are governed by applicable plans.

• Mid‑Senior level

• Full‑time

• Other
• Paint, Coating, and Adhesive Manufacturing

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