Production​/Quality Control Supervisor

The Quality/Production Supervisor is responsible for overseeing both production floor operations and quality control functions, ensuring that all production lines are running efficiently and producing a quality product. This role is critical in maintaining operational excellence, identifying and resolving quality issues, supervising personnel, and upholding safety and food quality standards.

• Supervises quality personnel to ensure they are at their stations and conducting assigned duties; provides direction when required
• Assesses achieved results and ensure timely feedback to employees
• Ensures quality issues are identified, thoroughly documented, and reported to the appropriate individuals promptly; documents all incidents occurring during the shift, including employee and product-related incidents
• Verifies all lines are running and producing a quality product by walking all areas that affect quality
• Follows up on quality issues (identified unacceptable quality levels) and resolves, tracks quality trends, and recommends and implements plans to improve quality and production efficiency
• Reviews paperwork to identify any areas requiring intervention
• Calibrates hydrometer monthly and documents results
• Calibrates all balances on a weekly basis and documents results
• Develop seasoning samples when needed
• Checks schedules for allergen issues
• Prepares code date schedules for RBK runs when needed
• Ensures monthly mock audits are completed
• Provides quality improvement education to the workforce through regular and annual meetings
• Tracks hold issues, follows up on hold issues, and ensures the hold book is kept up to date
• Tracks waste and AIM readings
• Responsible for supervision of specific aspects of the production floor, production equipment, raw materials, and personnel
• Tracks usage of raw materials and finished product poundage
• Tracks and enter data for accounting use
• Trains supervisors and employees on various tasks and aspects of production
• Maintains all files and relevant paperwork
• Oversees production startups
• Labels boxes and perform housekeeping during machine downtime
• Responsible for end-of-week cleaning inspection and approval of production areas and equipment
• Maintains a clean and safe work area (e.g., keeps bags off the floor, sweeps, empties trash)

• High School Diploma or GED required
• Bachelor’s degree preferred

• Excellent verbal and written communication skills
• Ability to assess situations and problem solve at a high level
• Ability to work effectively in a fast-paced environment to meet customer deadlines

• Beverage bottling/food manufacturing experience required
• Minimum 3–5 years of supervisory experience
• Five (5) or more years of related experience in a manufacturing environment with emphasis in a food-oriented industry
• Quality control or food quality assurance experience preferred

• Must be able to lift and move items up to 50lbs
• Must be able to carry, bend, walk, stoop, push, pull, and twist
• Must be able to stand for 8 hours
• Must be able to climb ladders and/or steps
• Must be able to work in extreme hot and cold environments