Tech Hub Assistant; Friends Of Parkside; ACC Member

Note:
This is a full-time ACC Ameri Corps position with the Friends Of Parkside.

The American Connection Corps(ACC), an Ameri Corps program of Lead For America (LFA), is a service fellowship program aimed at helping communities build the digital connectivity necessary to expand opportunity and economic mobility, ranging from healthcare access to quality employment.

ACC Members serve with locally-rooted organizations, helping address the digital divide and strengthen access to opportunity. Through their service, they gain hands‑on experience, build in‑demand skills, and explore career pathways while making a tangible impact in their communities.

Friends Of Parkside is a resident-founded 501(c)(3) nonprofit organization established in 1991 in Detroit, Michigan. We serve residents of The Villages at Parkside and the surrounding eastside community. Our mission is to promote solidarity among Parkside residents, build the self‑esteem of youth, offer educational and employment resources, and enhance the health and well‑being of the community. Our Parkside Tech Hub helps residents build digital skills and access technology and online resources.

The ACC Member will support Friends Of Parkside (FOP) staff in expanding digital equity and opportunity for residents of The Villages at Parkside, a public housing community on Detroit's east side. Building on the groundwork laid by FOP's Community Tech Workers project, the Member will assist staff with the delivery of digital literacy training at the Parkside Tech Hub—a City of Detroit Certified Tech Hub—and at offsite technology classes held where residents already gather, support outreach that brings more residents—especially seniors—into the program, assist with volunteer engagement, assist staff with partner engagement, and collect and compile data that helps staff measure results and plan for sustainability.

Through this service, more Parkside residents and the larger community will gain the skills, confidence, and connections they need to use technology for work, health, education, and daily life.

The ACC Member will:

• Support the delivery of staff‑led digital literacy classes and open-lab hours each week at the Parkside Tech Hub, a City of Detroit Certified Tech Hub, including assisting learners one‑on‑one during sessions. Tech Hub services are available Monday through Thursday, 10:00 a.m. to 5:00 p.m., with some evenings and weekends upon request, and cover topics such as computer basics, internet basics, Gmail, Google Workspace, Zoom, smartphones, cyber security, and scam protection.
• Assist with the facilitation of digital skills training sessions under staff direction, using curricula and schedules set by FOP staff, so clients can use their devices effectively.
• Support the delivery of staff‑led offsite technology classes at senior buildings, community rooms, and partner locations in Parkside and on Detroit's east side, including helping set up and pack up laptops, hotspots, and class materials.
• Assist staff with developing and adapting course materials that connect digital skills to real‑world uses—employment, health, education, and entertainment—drawing on curricula and resources from FOP's Tech Hub partners—Digit unity, P2PU (Peer 2 Peer University), Grow with Google, Senior Planet, and Connect
  313—and on lessons learned in the Community Tech Workers project.
• Help maintain and organize Tech Hub training materials, client sign‑in sheets, device inventories, and client records under staff direction and in accordance with applicable program procedures so every…