Embedded Linux Field Engineering Manager; Americas

Embedded Linux Field Engineering Manager (Americas only)

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Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world’s leading public cloud and silicon providers, and industry leaders in many sectors.

We are hiring an Embedded Linux Field Engineering Manager to lead a regionally-focused team of field engineers in Presales and Professional Services activities, helping customers with solution architecture, design and delivery.

Location: This is a remote role, running a team in one of three Geos:
Americas, EMEA or APAC. You must be located in one of these Geo regions to manage the specific team that spans several time zones from you.

Our Internet of Things mission is to enable companies to make fleets of very secure connected devices. Canonical provides the base Ubuntu OS and kernel, with secure update and management mechanisms. Our customers create mission‑critical control systems, gateways and appliances that need to meet stringent quality and security requirements.

Field Engineers are thought leaders who help our customers solve hard problems. They are accomplished technologists that take a hands‑on approach to embedded Linux and delivery, and they passionate about helping customers achieve ambitious technical and business goals.

• Lead and develop a team of field engineers, ranging from graduate to senior, in the areas of Presales and Professional Services.
• Solve customer problems by promoting our technologies and being a trusted advisor.
• Work remotely within a single major time zone.
• Coach, mentor, and provide career development feedback.
• Identify and measure team health indicators.
• Implement disciplined engineering processes.
• Represent your team and product to stakeholders, partners, and customers.
• Develop and evangelise great engineering and organisational practices.
• Plan and manage progress on agreed goals and projects.
• Be an active part of the leadership team, collaborating with other leaders.

• Exceptional academic track record at high school and university level.
• Bachelor’s degree in Computer Science or related technical field.
• Extensive embedded Linux experience – Yocto or other distribution.
• Extensive Linux experience – Debian or Ubuntu preferred.
• Fluency in at least one of Golang, Python, C, C++, or Rust.
• Ability to manage a small team.
• Experience with customer engagements.
• Professional written and spoken English.
• Excellent interpersonal skills, curiosity, flexibility, and accountability.
• Result‑oriented, with personal drive to meet commitments.
• Ability to communicate the business benefits of technology.
• A humble learner and quick study.

• RTOS experience.
• Additional programming or human languages.
• Previous experience working in a remote‑first, diverse, distributed company.

• Distributed work environment with twice‑yearly in‑person team sprints.
• Personal learning and development budget of USD 2,000 per year.
• Annual compensation review.
• Recognition rewards.
• Annual holiday leave.
• Maternity and paternity leave.
• Employee Assistance Programme.
• Opportunity to travel to new locations to meet colleagues.
• Priority Pass and travel upgrades for long‑haul company events.

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company.

We expect excellence – to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.