Business Development Rep - Industrial

YES, LLC and Enetk, LLC have an opening for a self-starter to take charge of and manage business development and customer relationships. The ideal candidate will be motivated, energetic, and comfortable communicating with multiple types of people via phone, email, and in-person. In addition to managing existing sales and customers, the Business Development Representative will assist in some aspects of managing, facilitating communication and balancing company versus customer needs with Field Personnel.

The Business Development Representative performs various administrative functions and customer service-related duties designed to maintain and enhance customer relations and will assist in representing the capabilities of the company through the selling, promotion, and management of services. This position will be engaged with field relationships within the company and customer. The position will have an office present reporting, planning and key a role in the development of the company’s course.

The position would also provide assistance at college recruiting, trade shows, and customer-related events.

• Uphold Core Valuesof the Organization
• Coordinates with YES Personnel Efficiently
• Completes Weekly Projections
• Maintain Organization/Weekly Plan
• Meet, coordinate with,and Maintain Customer Relations
• Stay Current with YES Application
• Attend/Conduct Company/Customer Meeting sand update Meeting Information to Management
• Work with Othersto Accomplish the Mission of the Organization
• Accountability for your Words and Actions
• Organized with Emails,Phone Calls and Appointment/Meetings
• Time Management - Organize and Plan how Long you Spend on Specific Activities
• Produce Greater Productivity and Efficiency
• Maintain a Better Professional Reputation
• Reduce Job Stress
• Increase Opportunities
• Achieve important Life and Career Goals

Specific Responsibilities

The following list of job responsibilities is intended to give an overview of the position and is not intended to be all-inclusive.

• Provide outstanding customer service and act as “client-care officer” through direct contact with new and existing customers and partners.
• Develop sales plans and standard operating procedures to be used throughout the company.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Communication of sales orders, job creations, customer issues, and any other customer-related need.
• Act as internal project coordinator on customer jobs, as assigned.
• Coordinate resolution of customer problems and complaints with management.
• Build and maintain strong customer and employee relationships.
• Assist Project Foremenwith, sales promotions, customer satisfaction surveys,sales calls, customer inquiries, and customer visits, as assigned.
• Assist operations with the creation and generation of sales forecasts, plans, and leads.
  
  Report updates and adjustments frequently to supervisor.
• Interact daily with customers and prospects. Maintain detailed sales log information regarding interactions, key information, contacts, and possible solutions.
• Demonstrate a strong sense of accountability toward company, co-workers, and customers.

Qualifications

• Thinking on Their Feet to Overcome, Adapt to Changeof Scope, Schedule, and Job Conditions
• Prioritizes According to Needs of Project and Customers
• Catches and Corrects Errors in a Timely Manner
• Intermediate to advancedcomputer literacy, including experience in word processing, spreadsheets and accounting software.
• Ability to work well with others under deadline situations and respond to changes in priorities.
• Good written and verbal communication skills and strong organizational skills.
• Ability to work independently, take initiative, set priorities, and see projects through to completion.
• Employ problem-solving skills and analysis,and report problems to the Operations manager and President, as necessary.
• Strong service orientation.
• Knowledge of the project structure in a client/consultant business environment.

The following qualifications are preferred for the ideal candidate:

• 3-5 years of business sales or marketing experience or equivalent training.
• Valid driver’s license and acceptable driving record.
• Be able to pass background screening process.