Lead Infrastructure Operations Engineer

Including a market supplement, the salary for this role is up to £59,529pa

DSE use (for a substantial part of work)

At Wiltshire Police, we are dedicated to making our community a safer place for everyone. Our team is committed to upholding the highest standards of integrity, professionalism, and service. We believe in creating a supportive and inclusive environment where every member can thrive and make a meaningful impact. Whether you’rejust starting your career or looking to advance, Wiltshire Policeoffersa range of opportunities to grow and develop.

Join us, and be part of a team that values courage, compassion, and dedication to public service. Help us to keep Wiltshire safe.

At Wiltshire Police,we'retransforming policing through Digital, Data and Technology. We recognise thatDDaTis no longer simply an enabler of policing; it is a strategic capability at the heart of how we protect communities, empower ourworkforceand deliver better public services. As we evolve from a traditional ICT function into a modern, user-centredDDaTorganisation,we'reembracing cloud technologies, automation, AI,dataand digital innovation to create smarter, moreconnectedand resilient services.

Join us at the start of an ambitious transformation, where you'll have the opportunity to shape the future of digital policing, work with emerging technologies, influence meaningful change and build a rewarding career that makes a real difference to our organisation and the communities we serve.

As Lead Infrastructure Operations Engineer, you will play a key role in delivering the reliable,secureand resilient technology services that enable modern policing. Leading infrastructure operations acrosson-premiseand cloud environments, you will drive service excellence, operational maturity and continuous improvement while supporting Wiltshire Police's digital transformation. Working with engineers,suppliers and stakeholders,you'llhelp shape the future of our infrastructure services, championautomationand modern operating practices, and ensure critical digital platformsremainavailable when they matter most.

• Lead the day-to-day delivery of infrastructure operations across on-premise and cloud platforms, ensuring reliable and resilient services.
• Lead and develop a team of infrastructure specialists, building capability and supporting high performance.
• Manage infrastructure incidents, problems and major incidents, driving root cause analysis and long-term service improvements.
• Ensure infrastructure availability, capacity, resilience and recovery arrangements meet operational requirements.
• Lead infrastructure change, release and deployment activities, ensuring services remain secure and stable.
• Champion automation, standardisation and modern cloud operating practices across the infrastructure estate.
• Manage operational suppliers and partners, ensuring high-quality service delivery and performance.
• Provide operational leadership for projects and service transitions, ensuring solutions are supportable and ready for live service.

• Degree in Computing, Information Technology, Engineering, or equivalent professional experience.
• Microsoft Azure Administrator (AZ-104) certification or an equivalent cloud operations qualification.
• Significant experience supporting and operating enterprise infrastructure services in complex environments.
• Experience leading operational teams and managing critical infrastructure services.
• Strong understanding of cloud and hybrid infrastructure operations, service resilience and operational support.
• A commitment to continuous professional development and keeping pace with evolving DDaT technologies, practices and…